Southern California and San Joaquin Valley trigger stay-at-home order as ICU capacity drops

The San Joaquin Valley and Southern California regions have triggered the state’s new stay-at-home order, which will take effect late Sunday.

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Amazon Marketing Consulting

Amazon’s so big that it has become an entire marketing channel.

You could build your entire business on just Amazon.

Many entrepreneurs do. It’s crazy how many 7-figure businesses are running on Amazon right now.

The downside?

Lots of folks know about the Amazon opportunity.

There are 353 million other products on Amazon already.

Granted, you don’t have to compete for all of them. But that’s still an insane number of products.

No matter how obscure your niche, you’ll have top-tier competition.

How do you stand out in such a highly-competitive marketplace?

Find an Amazon marketing consultant.

3 Ways an Amazon Marketing Consultant Can Help Grow Your Business

Most Amazon consultants focus on one goal: getting you more customers.

That is, after all, why most businesses get on Amazon.

They want access to Amazon’s customers.

Here are the main ways that a consultant can help.

1. Store Setup and Product Listings

Some sellers on Amazon set themselves up for failure from day one. 

And they do this with poor store setup and product listings. 

If you, a seller on Amazon, get the foundational areas like excellent store setup and product listings wrong, other efforts to grow your store will fall flat. 

No doubt, signing up for an Amazon Seller account takes only a few minutes.

But it takes a lot of work to get Amazon’s algorithms to know what category you should be in and when to show your products higher than others. 

An Amazon marketing consultant will properly set up your store and build your product listings to get you more customers. Not only will your products get more views, the product descriptions will also help you convert more of those prospects into customers.

The best Amazon consultants will help you: 

  • Choose the right seller account type for your store. 
  • Make your product descriptions as enticing as possible. 
  • Ensure that Amazon knows exactly which categories and terms you should be in.
  • Get the back-end set up properly so it’s as easy to manage as possible. 

They’ll also help you avoid these mistakes: 

  • Don’t accidentally get featured in the wrong categories which could hurt your store. 
  • Make sure all products comply with every Amazon guideline. 
  • Your listings avoid common mistakes that annoy customers, which could increase the number of negative reviews if you don’t catch them early. 

Get the foundation of your store done right. Then everything else gets a lot easier. 

2. Product SEO in Amazon

It’s one thing to have your store properly set up and your products accurately listed. 

But it’s another ball game to have them actually appear on Amazon. 

According to a study by Feedvisor, about 74% of ecommerce shoppers go to Amazon first for any purchase they want to make. 

Do you know what that means?

Amazon has become a search engine for products. Amazon SEO is now a real thing. And it’s just as important as Google SEO. For ecommerce businesses that are on Amazon, it’s probably MORE important. 

Amazon even developed its own SEO algorithm called A9

You could try to learn all the ranking optimization tricks on your own.

Or you can partner with an Amazon marketing consultant to help you save time, money, and make the most of your scarce resources. 

They’ll help you: 

  • Find the best categories and keywords to focus on.
  • Optimize your products for rankings.
  • Get the reviews you need to compete.
  • Break down your competition so you can learn what’s working today. 

3. Amazon PPC Management

Amazon turned on the firehose of PPC.

Not only is it making them a ton of money. It can also make you a ton of money.

For the first time, you can pay a small fee to get in front of the most valuable customers in your entire market: customers ready to make a purchase right now.

With the right product, you can easily take $1 and turn it into $2 with Amazon paid ads.

However, paid media on Amazon is also complicated.

Like any PPC platform, it requires a ton of specific know-how and tons of work to keep it optimized.

You could try to manage all this on your own.

Or you could get an Amazon consultant to do it for you.

PPC campaigns are a great type of marketing task to outsource. The work is repetitive and usually the same workflow across businesses. Consultants can easily take this off your plate and give you a nice ROI at the same time.

Even if you could do this yourself, I recommend finding a consultant to help. Your time is better used elsewhere.

Most consultants get really good at bid management and ad optimization. Use them for these areas.   

How to Get Started With An Amazon Marketing Consultant

First, what should you have before engaging an Amazon marketing consultant? 

  • An Amazon store or a store that’s about to go live. 
  • Products you want to sell and sourcing or manufacturing are sorted out. 
  • Key competitors and search terms for your market.
  • Budget set aside. 

An Amazon consultant can help with setting up your store and getting you customers. You’ll need to sort out everything outside of Amazon.

Basically, they’ll help you develop and implement marketing strategies to drive sales and revenue. 

When you visit the website of a top Amazon marketing company, you’ll usually find a contact form to schedule an initial call.

Even if you’re not sure if you need help yet, I recommend getting a call done. You’ll have a much better idea with how consultants can help you once you’ve done a few calls.

You can also ask them loads of questions like:

  • What budget would you recommend?
  • What are the key trends that you see in your most successful clients?
  • What should I do ahead of time to set this project up for success?
  • What would make us a bad fit to work together?

Yes, the consultant will treat the call like a sales call. It’s their chance to close you on a proposal. But it’s also a chance for you to learn a lot more about the space from a real expert. And the best consultants will happily teach you as much as they can. That’s how they prove their expertise.

After you’ve done a few of these calls, move forward with the one that you think is the best fit. Since this project should generate real revenue for your business, I’d go with the one that has the best chance of succeeding, even if they’re a bit more expensive than others. The good consultants will easily pay for themselves.

Measuring the ROI of Amazon Marketing Consulting Services

The ultimate measure for any marketing service is how much demand and sales it drives. For Amazon consulting, this same rule applies. 

Specifically, you should track: 

  • Views for your store and products
  • The number of new products sold
  • Conversion rate of impressions to sales
  • Total revenue
  • Average order value

I recommend that you track your totals, not just revenue and purchases from specific campaigns.

Marketing channels and campaigns often bleed into each other. For example, an increase in Amazon PPC budget will often lead to an increase in your organic Amazon sales. Trying to get perfect attribution is super difficult.

So get a good baseline before the consultant starts. Then compare the overall performance of your store afterwards.

Let’s go deeper on each metric.

Conversion Rate

This is a measure of how many impressions you’re getting for your store and products compared to how many of those impressions led to sales. 

For any consultant working on your product listings, it’s probably the most important metric to watch.

When optimizing products, you should see it go up.

And when working on product rankings, you want to see your conversion rate stay stable. If it drops while your impressions go up, it’s a sign that you’re getting less-qualified traffic. It’s possible that the extra traffic is still worth it, you’ll need to dig in. 

Product impressions

Any Amazon consultant should be able to get your products more impressions.

It’s always nice to get a conversion win right away but the real money is getting your products in front of more people. 

This is what separates great Amazon consultants from the ones that are just average. Great consultants will have a plan to double, triple, and quadruple your impressions over time. They’ll also be able to execute on that plan.

This can take a lot of time and money.

But within the first few months, you should be able to see at least some signals that things are going in the right direction.

Total revenue

At the end of the day, marketing is about increasing revenue.

The ROI needs to be there.

After a few months, check your total monthly revenue and compare it to your baseline before you started working with the consultant.

Is it moving in the right direction? Have you generated enough profit to pay for the consultant fees?

You might not be generating enough extra revenue yet but there should be a path to a positive ROI.

The great consultants will have set expectations with you at the beginning. Things should be playing out like they planned. 

4 Point Checklist For Finding the Right Amazon Marketing Consultant

Below are six things to check when finding the right Amazon marketing consultant to help drive growth for your store. 

1. Thought Leadership on Amazon Marketing

Since most of what an Amazon marketing consultant would do is help you to drive sales for your store, it’s essential you find one with practical knowledge on how to do it.

Every marketer knows the power of thought leadership.

For the best Amazon consultants, I’d expect to see some of their content already published.

It’s a great way to get a feel for how they build Amazon stores, their favorite tactics, and how they’d fit with your own company. 

For example, I have a guide, detailing persuasion tactics to upsell products on Amazon and a full course on how to drive more sales on Amazon

2. Real Amazon Marketing Expertise

Many marketing consultants who didn’t offer services specific to Amazon stores have jumped on the bandwagon, seeing how much the marketplace is growing. 

The result?

They apply the same generic marketing practices, thinking it will automatically work on Amazon. 

If you don’t want to fall for this and waste your money, ensure that the consultant has true expertise with Amazon marketing. They should plenty of:

  • Deep answers to all of your tactical Amazon marketing questions 
  • Case studies with Amazon marketing
  • Clients and testimonials from Amazon marketing projects

3. Expertise on How Amazon Impacts Other Channels

If you have an ecommerce business that focuses 100% on Amazon, feel free to ignore this criteria.

But most businesses go after multiple channels.

Especially ecommerce businesses. They usually have Amazon product listings and their own ecommerce story.

Great consultants will get your different channels to help each other.

That’s right, you can can get each channel to make your other marketing channels stronger.

Here’s a few examples:

  • Using discounts and promos to get Amazon customers to sign up for subscription deliveries on your website.
  • Getting your biggest fans to help with Amazon reviews.
  • Tapping into your audiences to kick-start new products on Amazon.

With a little creativity, you can hit goals a lot faster by using assets you already have.

The best consultants look for these opportunities and take advantage of them.

4. A Proven Process for Execution

The really great consultants have a formula for rolling out their Amazon marketing campaigns. It’s how they deliver results over and over again, for every client.

Less experienced consultants may depend on the brilliance and wit of a single person.

That can work great as long as that person focuses on your marketing. But what happens when they move to another client?

Campaign performance usually suffers.

Look for a consultant that has a team behind them that can reliably execute on your project month in and month out.

The odds of accomplishing your goals goes way up.

During your initial discovery calls, dig into their process, how they manage deliverables, and train new team members. You should be shocked on how thorough it all is.

Start With an Amazon SEO Consultant

Don’t know where to focus?

Get help with your  Amazon SEO first. One project could get you more impressions, more sales, and more revenue on an ongoing basis.

The ROI of that single project can be massive.

So if you’re not sure what you really want, start there.

The post Amazon Marketing Consulting appeared first on Neil Patel.

Best Auto Dialer Software

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission.

You’re making a lot of calls, but leads aren’t converting and agents are losing track of conversations.

These are just two of the reasons that any business looking to grow should get auto dialer software. It automates thousands of repetitive manual tasks—not just dialing—and optimizes the experience of everyone involved.

That way, agents can focus totally on customers.

Managers get real-time KPIs at a glance.

And customers never get another 2 a.m. phone call.

What I’m saying is: everyone loves these products. 

Here are the top six auto dialer software options on the market. They’re helping companies revolutionize outreach and connecting agents with a higher number of high-quality leads every hour. 

Which one is right for you? Let’s find out.

The Top 6 Options For Auto Dialer Software

  1. Phoneburner – Best for Remote Teams
  2. VanillaSoft – Best for Outbound Sales
  3. Voicent Cloud – Best Standalone Auto Dialer Software
  4. Mojo – Best for SMB Sales
  5. RingCentral – Best for Compliance
  6. Kixie – Best for Local Presence

How to Choose the Best Auto Dialer Software for You

Auto dialers call a list of numbers from a preset contact list. As soon as a call is answered, the auto dialer plays a pre-recorded message or transfers the call to an agent.

Sounds simple. 

And it is, until you start thinking about multiple agents calling 70 to 80 numbers every hour.

This is why popular auto dialers come with additional tools to help agents manage contact lists, store information, and push trackable leads through the pipeline.

Here are the main features you are going to be looking at as you assess your choices.

Auto Dialer Modes

Most vendors offer multiple dialing modes and several offer the full range.

Preview Dialers call a number as soon as an agent is ready. Information about the contact is automatically displayed on the agent’s screen.

Progressive Dialers call one number at a time in a specific order. Progressive dialers will hang up or leave a message after a predetermined period of time, automatically calling the next number on the list. 

Power Dialers call more than one number at a time and keep calling based on a call-to-agent ratio. You can configure the ratio so that the dialer increases or decreases call volume based on the number of agents available.

Predictive Dialers make calls based on algorithms that minimize the chance of someone answering when no agent is available. Essentially, they throttle the call volume according to predicted agent availability.

There’s a time and a place for each mode. Progressive dialers, for instance, prevent agents from cherry-picking leads.

You’ll also see smart or intelligent progressive dialers. These always call one number at a time, but the contact list is actively prioritized based on real-time customer data. 

So, for example, if a customer fills out a form online, an intelligent progressive dialer will bump their contact info to the front of the list, putting the next available agent in touch.

In-Call Features

Onboarding new agents is a lot easier with in-call supervisor features like:

  • Listen: managers can hear the call
  • Whisper: managers can speak to the agent without the customer hearing
  • Barge: managers can join the call

It can be hard to understand the value of these features if you’ve never used them before. That’s okay. You can still make a good decision about what’s important by putting yourself in the customer’s shoes.

Warm transfer is an in-call feature that customers love. Basically, it allows an agent to stay on the line with a customer while they’re being transferred to another agent. 

It’s super simple to relay information during a warm transfer because all three people are on the line and there’s no risk of a caller getting routed to nowhere.

That way, no customer has to waste time repeating information to the next person they speak to.

Workflow Automation

How much time does it take to wait four rings and leave a message? Too long, especially if this happens hundreds of times a day.

With live answer detection, agents are only connected with real people. That saves an incredible amount of time. 

If there is no answer, an auto dialer with voicemail drop places a pre-recorded message in the inbox and begins dialing a new number.

That’s hundreds of hours a year, right there.

Within the agent dashboard, you can kick off pre-built workflows with the click of a button. Initiate an email welcome campaign, send a secure bill, or use voice broadcast to send a recorded message to thousands of numbers at the same time.

So many time-consuming tasks are now simple dashboard buttons that initiate highly-trackable workflows.

Click. The agent is on to the next call.

Call Recording and Reporting

Auto dialer software is going to come with its own CRM, integrations with popular CRMs, or both. 

What it’s going to do is connect all recorded calls with specific customers, automating all of the traditional storage and filing tasks.

If you are already using CRM software you love, find an auto dialer that integrates easily. If not, auto dialer software that comes with a built-in CRM or lead management system is going to work much better for you out of box.

Compliance

The Telephone Consumer Protection Act (TCPA) and other regulations have put legal limits on what telemarketers can do. In fact, robocall lawsuits can result in five-figure damages for a single call. 

In order to meet all legal and privacy obligations, you want auto dialer software that works behind the scenes to ensure that you are only calling the right numbers and keeping every conversation securely stored for future reference.

The good news is that the best auto dialer software helps the companies who use it from getting in hot water. 

All of the products on this list, for example, have tools to make sure you aren’t calling numbers on the national Do Not Call list (DNC). 

Be conscious of compliance, but don’t stress too much. By picking auto dialer software from the top vendors, you know you are getting a product that has kept many other businesses safe.

The Different Types of Auto Dialer Software

There are two distinct service categories that include auto dialer software. These are:

  • Sales Engagement Platforms
  • Contact Center Software

Just by looking at the names of these categories, you may have a good idea of the type of auto dialer software you need. 

Sales Engagement Platforms

Auto dialer software is one part of a campaign. Sales engagement platforms give you the other tools necessary to conduct effective outreach at scale. Typically, these are outbound dialing platforms, though some come with inbound functionality.

It can be surprising how many other marketing and sales tools are included, even with basic-tier subscriptions. 

You may get an email autoresponder, lead generation tools, and the ability to route calls to other channels like text or chat.

Between vendors, there’s a lot of variation in dialing modes, in-call capabilities, and workflow automation. You are looking for something that’s affordable at scale and provides your agents the support they need.

The questions you should be asking are: 

  • How does this platform fit into your company’s sales cadence? 
  • Does it have the tools your agents need to assist customers and track them from one stage to the next?

You may find a sales engagement platform that works well for a non-sales auto dialing campaign—fundraising comes to mind, or leaving pre-recorded messages for doctor’s appointments. 

Contact Center Software

Contact center software used to be called “call center software”, but modern customers make contact via phone, text, social, chat, and so on. It is set up to handle inbound, outbound, or blended contact centers that handle communication in both directions.

The auto dialer software that comes with contact center solutions is nearly identical to what you get with a sales engagement platform. The major difference is that you are going to have a lot more inbound call functionality.

If your campaign strategy relies heavily on inbound communication, contact center software may better complement your auto dialer than a sales engagement platform. 

Contact center software is also much better at centralizing all company communications in a single place. This can be important in preventing information silos.

If you are not worried about inbound calls and you already have a tool that centralizes communication at your company, a sales engagement platform is all you need for auto dialer software.

If you need more than that, a contact center solution will best fit your needs.

#1 – Phoneburner — Best For Remote Teams

Phoneburner, as a company, has been a 100% remote team since 2008. They know what life is like for a distributed workforce and they’ve designed a sales engagement platform that rises to the occasion.

New leads are automatically routed to the right agent by LeadStream, Phoneburner’s intelligent lead distribution system. 

It’s easy to use and customizable, so you can configure the system to distribute leads according to your business processes.

This is a huge time-saver and a really important feature for teams where a manager isn’t just a few desks away. 

One of the things I really like is how easy it is for colleagues to share content like phone scripts and email templates. They can also share button configurations, instantly setting up new agents with one-click workflows built to fit best practices.

Even though it’s enterprise-grade software, you can have Phoneburner working minutes after purchase. 

The robust sales engagement platform provides everything you need, including:

  • Power and preview dialer
  • Local caller ID
  • Voicemail Drop 
  • Trackable emails
  • Native CRM
  • 150+ integrations
  • SMS support (available as an add-on)

Pricing for Phoneburner is not complicated. An annual subscription costs $1,512, which breaks down to $126 per user/month. It’s a 15% discount off their monthly price of $149 per user.

It’s a higher sticker price than some, but that’s all you pay. 

It offers truly unlimited dialing and there are no extra monthly costs—no setup fees, usage fees, or per-minute charges.

Administrator accounts are free unless they use the auto dialer. They get advanced reporting features like leaderboards, real-time dashboards, and smart lead distribution via a dedicated portal.

One last thing: Phoneburner gives you as many seats as you need during your free trial. That’s not typical and says a lot about how confident they are in their service.

#2 – VanillaSoft — Best For Outbound Sales

VanillaSoft is a cloud-based sales engagement platform with business-class VoIP. Get started with nothing more than an internet connection and watch your sales team make better connections.

They have preview and progresssive dialing modes, both of which pull data automatically from your CRM and make calls based on lead-scoring and prioritization. 

All the legwork is behind the scenes. Agents are always talking to the highest-quality leads.

On top of that, logical branch scripting ensures that every agent delivers consistent, on-brand information to customers. You can build out script libraries that present the agent with guidance and tips for every stage of the conversation.

I really like the foolproof calendar that lets people from any timezone schedule calls and set appointments without any accidental overlap. Never double-book a demo again.

You can use the built-in lead and sales tracking software in VanillaSoft or integrate with your CRM. Either way, the reporting and analytics are there to help you optimize performance. 

Quickly identify which agents are converting leads and which need a little more help.

Some of the other aspects of VanillaSoft that attract sales teams are:

  • In-call supervisor features
  • Voicemail drop
  • SMS texting and email marketing
  • Local Caller ID
  • Skill-based call routing
  • Salesforce integration

You’ve got everything you need to get sales reps up to speed quickly. Once they’re comfortable, there are more than enough tools to help them visualize and improve their performance.

VanillaSoft pricing is broken down into their base platform and add-on products:

  • Sales Engagement Platform: $100/month for first user, $80 per additional user
  • Dialing: $30/month per user
  • Recording: $30/month per user
  • VoIP: $33/month per user

Discounts are available with an annual subscription and you can use VanillaSoft with your existing phone lines or VoIP provider.

This is one of the most recommended products on the market. 

Why? All of the features are easy to use and it’s flexible enough to work for inside sales, telemarketing, fundraising, and more.

There’s no free forever version, but VanillaSoft offers a two-week free trial for up to six users and 2,000 calls.

#3 – Voicent Cloud — Best Standalone Auto Dialer Software

Voicent is auto dialer software that can be molded to fit your situation.

Here’s their offer: Get one of the best standalone auto dialers on the planet for less than $20/month per user. Then, add the specific services you need à la carte. 

With Voicent, you select the exact set of tools that meet your particular needs. No more shopping around and trying to fit yourself into a prepackaged plan.

Features like marketing automation are reasonably priced add-ons in Voicent instead of being confined to an expensive premium subscription that’s bloated with tools you won’t use.

If you just need the auto dialer software, rest assured that Voicent’s base plan has you covered. You get all four dialer modes (progressive, power, predictive, and preview), as well as:

  • Native CRM and integrations
  • Campaign builder
  • Rich agent dashboard
  • Ability to play audio files while talking
  • Calling over SIP, IP PBX, and analog phone lines.
  • DNC compliance tools

All of that and more is included with the Base Plan, which starts at $19/month per user with an annual subscription. 

Paying month-to-month, it’s $29 per user. 

In addition to the subscription fee cost, Voicent has usage fees, which are charged per minute based on your calling plan:

  • 4¢ Plan: no credit, pay as you go
  • 3¢ Plan: starting at $75, with 2,500 minute credit
  • 2¢ Plan: starting at $130 with 6,500 minute credit
  • 1.5¢ Plan: starting at $375 with 25,000 minute credit

With a yearly Base plan rate of $228, Voicent is extremely affordable, but be sure to budget the usage fees into the total monthly cost. 

Voicent Cloud only supports calls in the US and Canada, though they offer on-premise software that allows for global outreach.

Voicent is a great solution for companies that need really solid auto dialer capabilities, but don’t want a full contact center or sales engagement platform. 

#4 – Mojo — Best For SMB Sales

Mojo is a sales engagement platform that operates on a copper-wire infrastructure. 

Agents call into the Mojo platform from a landline or mobile and it begins dialing their list. From a browser or mobile device, they get the crisp sound of old school telephones.

Mojo makes up to 85 calls per hour with a single line power dialer, or up 300 with a triple line power dialer. Both single and multi line dialers are used by a single agent.

Give a small team titanic reach with Mojo.

The built-in lead management and marketing tools make it easy to track every call, follow up, and stay organized. Navigable dashboards provide a clear view of KPIs and prospecting lists, while preview mode provides extensive customer information before every call.

Mojo helps growing businesses make the most of every answered call. Agents can leave notes, schedule follow-ups, initiate drip campaigns, and more, all from within the platform.

Some of the other great features include:

  • Voicemail drop
  • Roving dialer (share licenses between team members)
  • Live answer detection
  • Time-zone calling guard
  • Leaderboard
  • Mobile caller ID

Monthly pricing for individual users is $99 for a single line dialer and $149 for a triple line dialer. 

I like it for small businesses because there are no hidden costs, no contracts, and no per-minute fees.

For teams, Mojo pricing works as follows:

  • Lead Manager: $10/month, plus you must purchase one of the following dialer options
  • Single Line Dialer: $89/month per license
  • Triple Line Dialer: $139/month per license

Mojo has especially well-developed lead generation and tracking tools for realtors, who make up the majority of Mojo’s clientele. 

Judging from recent reviews, however, it seems like a diverse range of businesses are taking advantage of Mojo’s outbound dialing solutions.

Agents can access the Mojo platform with VoIP, but it may not deliver the same copper-wire clarity as a phone source.

#5 – RingCentral — Best For Compliance

RingCentral can support every channel of communication, providing companies with a full-service contact center solution. 

They offer one of the most feature-rich autodialers on the market, with progressive, predictive, and preview dialing modes.

They also offer TCPA Safe Dial, which allows companies to call unsubscribed cell numbers without risking legal troubles. Additionally, you can scrub campaign lists against your own DNC list or use RingCentral’s integrations with compliance solutions from DNC.com and Gryphon Networks.

The dashboard is user-friendly, letting agents quickly configure appropriate settings based on specific calls. Seamless integrations with top CRM software and compliance tools ensure that agents are only using the powerful auto dialer to reach valid customers at the right time. 

Since this is complete call center software, RingCentral has a host of call routing features that outbound-only autodialers lack, such as real call back numbers, 24/7 reachability, and IVR.

Other great features that come with RingCentral include:

  • In-call coaching capabilities
  • Real time reports and analytics
  • Live answer detection
  • Voice broadcast
  • Intelligent call routing
  • Time-zone conscious technology

Despite offering omnichannel support, RingCentral Contact Center has competitively priced plans that compare with lighter auto dialers and sale engagement platforms:

  • Essentials: starting at $19.99/month per user
  • Standard: starting at $24.99/month per user
  • Premium: starting at $34.99/month per user
  • Ultimate: starting at $49.99/month per user

All plans include unlimited calling and text in the US and Canada, as well a larger number of toll-free minutes at each tier. Additional minutes are billed at 3.9¢ per minute.

RingCentral is a great choice for organizations that want powerful autodialing capabilities and the ability to centralize all of their communications within a single hub. Scale quickly without losing oversight or getting into regulatory trouble.

#6 – Kixie — Best For Local Presence

Kixie is a cloud-based sales engagement platform with phenomenal auto dialer capabilities.

Deploy Kixie in minutes and teams can begin making secure calls anywhere in the world via the Chrome extension or mobile app.

No matter where your customers are, they are going to see you calling from a local number. Several options on this list have a local caller ID, which is super helpful, but Kixie’s AI-powered local presence takes it a few steps further.

First of all, they never spoof numbers. When a customer receives a call from a local number, they can call that number back and connect to the right agent. 

Kixie also automatically removes numbers that get flagged as spam, taking that time-consuming chore off your plate.

The end result is that Kixie’s intelligent local presence has delivered users upwards of a 500% increase in connection rates.

Kixie also helps you connect with leads faster with its AI auto dialer. As soon as a new lead shows interest, Kixie bumps their name to the front of the list and puts an agent in touch right away.

Agents don’t have to change the way they work to take advantage of all these automated features. Integrate directly with tools like Pipedrive to enable click-to-call from within the sales management tools you already use.

Some of the other time-saving and sales-boosting tools included with Kixie are:

  • In-call coaching features
  • Voicemail drop
  • IVR
  • Sales leaderboards
  • One-click integration with Salesforce, Zoho, Hubspot, and more
  • Real-time reporting

Kixie offers quarterly subscriptions or annual subscriptions at a 15% discount. Pricing is broken down into three tiers. 

For annual subscriptions, you’re looking at:

  • Integrated: starting at $29/month per user
  • Enterprise: starting at $55/month per user
  • Custom: contact Kixie sales to create a plan

Calls minutes are billed according to the current rates and vary per country. You can add unlimited calling in the US and Canada for $30/month per user.

The additional cost of local presence will depend on how many different area codes you need and whether you want to include international numbers.

Kixie’s customer support has a consistent reputation for solving problems quickly, which has translated into a constantly improving product over the long-term.

Kixie offers a seven-day free trial for Integrated and Enterprise plans, as well as extended trials for Custom plans.

Summary

Good auto dialer software can save a sales team hours each week and potentially weeks each year.

RingCentral is going to take care of any communication problem you have, providing best-in-breed service in any channel. When it comes to auto dialer software, they offer a robust product that has multiple safeguards to prevent any problems with compliance. 

VanillaSoft is going to be great for outbound sales teams. High agent turnover isn’t an issue because it’s so easy to bring people up to speed and the in-call coaching capabilities are really strong.

With Phoneburner, remote teams are completely set up. The lead distribution system routes calls to the right agents without oversight. Agents can quickly and easily transfer calls and share information within the platform, making coordination easy in the distributed workplace.

For smaller teams, Mojo can supercharge outreach with a few triple-line dialers. Combine that power with reasonable pricing and zero per-minute fees, and you have an auto dialer solution that’s perfect for SMBs.

If you are interested in really leveraging the power of local presence, Kixie is the tool you want, though it’s a really great auto dialer no matter how you cut it.

And if what you are looking for, in the end, is a standalone autodialer, Voicent is the choice for you. It’s a powerful product, and you can add other features one by one without worrying about having to jump up into a new pricing tier.

The post Best Auto Dialer Software appeared first on Neil Patel.

Payrolls Take a Covid Break

Job growth slowed but much of the recovery remains strong.

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New comment by zackgao in "Ask HN: Who is hiring? (December 2020)"

Compass | REMOTE (ALSO ONSITE IN NYC & SEATTLE) | https://www.compass.com

Compass is building the first modern end-to-end real estate platform by integrating agents, buyers and sellers through technology. Before Compass, no one has achieved the blend of the Natural Intelligence that hundreds of thousands of enterprising real estate agents bring to this market, with the Artificial Intelligence that cloud, mobile and AI technologies enable.

Approximately ~500 folks in Product & Engineering. Last raise was Series G in 2019 at $6.4B valuation.

The Marketing Center team is looking for senior backend engineers to contribute to our Go/Python/Java microservices and senior frontend/fullstack engineers to contribute to our React/Redux frontend applications. If you’re interested in helping us build a dynamic and effective digital marketing experience for the world’s best real estate agents, we’ve got a great role for you.

Please email me (hiring engineering manager): zack.gao[at]compass.com

Thanks for reading!

New comment by Bipasha in "Ask HN: Who is hiring? (December 2020)"

Software Engineering- Mentor | Bangalore | ONSITE | Full-time employment | 75 paid vacations days | INR100K learning & travel allowance | Competitive compensation | Apply at https://careers.mountblue.io/mentor

If you’ve ever thought of sharing your programming skills, we want you. MountBlue Technologies (https://www.mountblue.io) is looking for great software engineers to mentor the next generation of coders. Come, contribute towards making India a nation of coders. You have been saying you want to give back- here is your chance

Design, plan and implement a 9-12 weeks intensive programming bootcamp in one of the various streams such as Full-Stack Web development, Android, iOS, front-end intensive, backend intensive etc. Be a coach and a cheer leader. Continuously push, nudge and encourage, trainees to produce their best work.

MountBlue vision is to be an alternative to traditional college education. Currently, MountBlue’s business is running coding bootcamps for entry level programmers on most in-demand web and mobile technologies, with a view of finding them rewarding development careers in startups. Our developers are in some of the most well-known startups in India- from bootstrapped software shops to unicorns. If successful, MountBlue will rewrite the technology education paradigm in the country

Residence Insurance And Selling Your Home

House Insurance And Selling Your Home With any luck you have actually thought about working with an actual estate representative to assist you with all the great information if you are marketing your house. Otherwise– reach function! The procedure of selecting the appropriate realty representative can be equally as tough as it is very important. … Continue reading Residence Insurance And Selling Your Home

Pennsylvania Vetoes Help for Business

The legislation offered liability protections for good-faith actors.

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New comment by vehiclesoftware in "Ask HN: Who is hiring? (December 2020)"

Tesla | Various | Palo Alto; Fremont; Austin; Berlin; Shanghai | Intern/Full Time Tesla has many open positions for interns and full time candidates. Please apply online send an email with your resume to vehiclesoftwarerecruiting@. Please make your subject line: HN so we can filter appropriately. —————– Tesla Energy: – Solar Product Engineer (Python, SQL) …

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Flexport (YC W14) is hiring engineers in Amsterdam

Article URL: https://www.flexport.com/careers/teams/engineering/

Comments URL: https://news.ycombinator.com/item?id=25243459

Points: 1

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