From the Navy to the Olympics and a 'win' against Lomachenko, Robson Conceicao ready for his main event

Robson Conceicao faces Xavier Martinez on Saturday in a high-stakes fight. Here’s how the Brazilian junior lightweight contender made his way to the spotlight.

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5 Ways Small Businesses Can Benefit from a 2021 Credit Review

What is a 2021 Credit Review and Why Should You Do One?

In a time when the economy is tumbling toward a recession, it’s important for small businesses to get their finances in order. Here are tips on how to do that by doing a 2021 credit review.

Also, we’ll show you how this can give your business an advantage over competitors who are not aware of what they’re missing out on. And why financial experts recommend this type of review. So look at the 5 ways a 2021 credit review can help your business. Get more information about what you need to do now so you don’t have any regrets later!

All year, we’ve been talking about building business credit. And we’ve talked about business credit reporting agencies and their reports. But do you know how to read your business credit reports? And do you know what to do with the information you might find?

The Benefits of Doing a 2021 Credit Review

Knowing what’s in your business credit reports can only help you. Learning what the CRAs are scoring you on will help focus your efforts. For example, if on-time payments matter to a CRA more than utilization percentage, then wouldn’t it be a good idea to concentrate on paying your credit bills on time? <Spoiler alert> they do.

Why it is Important for You to Know About Your Business Credit Scores

Business credit is an actual asset, and it is worth money! That means you can factor business credit into the cost of your business, should you ever decide to sell. Plus, what you do to build business credit will often help you build a clientele!

Better business credit scores will help you get business financing. They will help you get better financing, with lower interest rates and payback terms. For some entrepreneurs, better business credit scores are the difference between getting some financing….

Or none.

What Information Should be Included in Your Review

You want to be looking at your actual, full business credit reports, which are more than the scores. It’s time to look at the details. These should be reports from:

  • Dun & Bradstreet
  • Experian and
  • Equifax

About the Process

Get your D&B business credit report by signing into the D&B website. You want their CreditMonitor™ product, which shows the most scores. Get your Experian credit report by running a search for your business. You want their CreditScoreSM Report. To get your Equifax business credit report, you’ll need to contact them. Specify that you want a single Equifax business credit report.

How to Get Started with a 2021 Credit Review Now

If a highly detailed report isn’t in the budget right now, at least a shorter summary report will keep you informed. And it will get you in the habit of checking your credit reports. Today, we’ll look at high level information. This is what you absolutely need to know right now.

#5 Way a 2021 Credit Review Can Benefit Small Businesses: Get to Know Your Dun & Bradstreet Business Credit Report

It always makes sense to start with D&B. They are the biggest business CRA in the world, by far! You need a D-U-N-S number to start building business credit. If you don’t have a D-U-N-S number, you’ll need to get one; they’re free. This number gets your business into their system.

But your business will not get a PAYDEX score, unless there are at least 3 trade lines reporting, and a D-U-N-S number. Your business must have BOTH to get a D&B score or report.

D&B Data

D&B’s database contains hundreds of millions of companies around the world, both active and out of business. So D&B lists over a billion trade experiences. It works to improve its analyses to assure the greatest degree of accuracy possible. To ensure as accurate a report as possible, give D&B your company’s current financial statements.

Predictive Models and Scoring

D&B takes historical information to try to predict future outcomes. This is to identify the risks inherent in a future decision. They take objective and statistically derived data, rather than subjective and intuitive judgments. There are sample reports online available on the D&B website.

D&B Reports

D&B offers database-generated reports. These help their clients decide if your business is a good credit risk. Companies use the reports to make informed business credit decisions and avoid bad debt. Several factors go into creating such a report.

In general when D&B does not have all the information that they need, they will show as much in their reports. But missing information does not necessarily mean your company is a poor credit risk. Instead, the risk is unknown.

Executive Summary

The report starts with basic company information, like:

  • Number of employees
  • Year your business was started
  • Net worth
  • Sales

D&B Rating

This rating helps companies check your business’s size and composite credit appraisal. Dun & Bradstreet bases this rating on data in your company’s interim or fiscal balance sheet plus an overall evaluation of your business’s creditworthiness. The scale runs 5A—HH. Rating Classifications show your company size based on worth or equity. D&B assigns such a rating only if your company has supplied a current financial statement.

The rating contains a Financial Strength Indicator. It is calculated using the Net Worth or Issued Capital of your company. Plus there’s a Composition Credit Appraisal. This number runs 1 through 4, and it shows D&B’s overall rating of your business’s creditworthiness.

The scores mean:

  • 1—High
  • 2—Good
  • 3—Fair
  • 4—Limited

A D&B rating might look like 3A4.

D&B PAYDEX

This part shows two gauges:  an up to 24 month PAYDEX, and an up to 3 month PAYDEX. As a result, you can see recent history and your company’s performance over time.

Both gauges have the same scores:

  • 1 means greater than 120 days slow (when it comes to your business paying bills)
  • 50 means 30 days slow
  • 80 means prompt payments
  • 100 means anticipates

100 is the best PAYDEX score you can get. The PAYDEX score is Dun & Bradstreet’s dollar-weighted numerical rating of how your company has paid the bills over the past year. It shows how well your company pays its bills.

Predictive Analytics

This next section shows the chance of business failure. It also shows how often your business is late in paying its financial obligations. These are comparative analyses: the Financial Stress Class, and the Credit Score Class.

Financial Stress Score

This section shows your Financial Stress Class, and a Financial Stress Score Percentile. The Financial Stress Class runs 1—5, with 5 being the worst score.

Financial Stress Score Percentile

It is a comparison of your business to other businesses. The percentile contains a Financial Stress National Percentile. The Financial Stress National Percentile shows the relative ranking of your company among all scorable companies in D&B’s file. It also contains a Financial Stress Score. The report shows the probability of failure with a particular score.

Financial Stress Score Percentile Comparison

So the idea behind the score is to predict the chances your business will fail over the next 12 months. The average probability of failure comes from businesses in D&B’s database. It is provided for comparative purposes. The Financial Stress Score offers a more precise measure of the level of risk than the Financial Stress Class and Percentile. It is meant for customers using a scorecard approach to determining overall business performance.

Credit Score Class

The Credit Score Class measures how often your company is delinquent in paying bills. Overall numbers run 1—5. 1 is businesses least likely to be late. More granular scores run 101—670. 670 is the highest risk.

Credit Limit Recommendation

It shows a spectrum of risk. Your risk category can be:

  • Low
  • Moderate or
  • High

D&B checks risk using their scoring methods. It is one factor used when creating recommended limits.

D&B Viability Rating

This section contains:

  • Viability Score— to show risk
  • Portfolio Comparison—also a demonstration of risk
  • Data Depth Indicator—descriptive vs. predictive
  • Company Profile—showing if financial data and other info was available

Credit Capacity Summary

This part repeats the D&B Rating above. It includes financial strength, the composite credit appraisal, and payment activity

Business History and Business Registration

This section contains information on ownership. It also shows where your corporation is filed (i.e. which state). This includes the type of corporation, and the incorporation date

Government Activity Summary and Operations Data

This section gives basic information on if your company works as a contractor for the government. It also shows the kind of industry your company is in. It shows what the facilities are like, including general data on its location.

Industry Data and Family Tree

The section shows your business’s SIC and NAICS codes. It also shows where your branches and subsidiaries are. This list is limited to the first 25 branches, subsidiaries, divisions, and affiliates, both domestic and international. D&B offers a Global Family Linkage Link to view the full listing.

Financial Statements

This section is devoted to financial statements D&B has on your business. It shows assets and liabilities, with specifics like equipment, and even common stock offerings.

Indicators and Full Filings

This part shows public records, like:

  • Judgments
  • Liens
  • Lawsuits
  • UCC filings

This part also breaks down where filings are venued, like the court or the county recorder of deeds office. It shows if judgments were satisfied (paid). It also shows which equipment is subject to UCC filings.

Commercial Credit Score

This part shows the Credit Score Class again. It also shows a comparison of the incidence of delinquent payments. It also includes key factors to help anyone reading the report interpret these findings. And it explains what the numbers mean.

Credit Score Percentile Norms Comparison

Here, your company is compared to others based on:

  • Region
  • Industry
  • Number of employees and
  • Time in business

Financial Stress Score and Financial Stress Percentile

This section shows a Financial Stress Class and a Financial Stress Score Percentile. The Financial Stress Class runs 1—5, with 5 being the worst score. he Financial Stress Score Norms calculate:

  • An average score and percentile for similar firms
  • The norms benchmark where your business stands

This is in relation to its closest business peers.

Financial Stress Score Percentile and Financial Stress Score Percentile Comparison

These two scores are a repeat of the Financial Stress Score section, above.

The average probability of failure is based on businesses in D&B’s database. t is provided for comparative purposes. The Financial Stress National Percentile shows the relative ranking of your company among all scorable companies in D&B’s file. And the Financial Stress Score offers a more precise measure of the level of risk than the Financial Stress Class and Percentile. It is meant for customers using a scorecard approach to determining overall business performance.

Advanced PAYDEX + CLR

This section repeats the 24 month and 3 month PAYDEX gauges. It also includes a repeat of the Credit Limit Recommendation. There is also a PAYDEX Yearly Trend. It shows the PAYDEX scores of your business compared to the Primary Industry from each of the last four quarters.

PAYDEX Yearly Trend

The PAYDEX Yearly Trend is a graph. It includes detailed payment history, with payment habits and a payment summary. It helps show if your business pays the bigger bills first or last.

Let’s look at an Experian business credit report.

#4 Way a 2021 Credit Review Can Benefit Small Businesses: Explore Your Experian Business Credit Report

Credit Review Credit SuiteExperian offers data and analytics to businesses to help them better gauge risk. They have a massive consumer and commercial database for checking risk. They have found that blended data and reports work a lot better for them. For troubled businesses, blended scores dropped an average of 30% over the four quarters leading up to a bad event. But the owner’s consumer scores showed no statistically significant decline during the same period. Their best known and most widely used score is Intelliscore Plus℠, a percentile score.

A Typical Experian Business Credit Advantage SM Report

Experian provides a sample report where you can get an idea of what to expect. The best, most accurate and up to date source for this information is the Experian website itself.

Business Background Information

The first part of a report contains:

  • Basic details like business name, address, and main phone number
  • Experian BIN (Experian’s BIN is like Dun & Bradstreet’s D-U-N-S number. It’s a unique identifier for each business in the database)
  • Annual sales
  • Business type (corporation, etc.)
  • Date Experian file established
  • Years in business
  • Total number of employees
  • Incorporation date and state

Experian Business Credit Score

Business Credit Scores run 1—100; higher scores mean lower risk. This score predicts the chance of serious credit delinquencies in the next 12 months. It uses tradeline and collections data, public filings as well as other variables to predict future risk.

Key Score Factors:

  • Number of commercial accts with terms other than Net 1—30 days
  • The number of commercial accounts that are not current
  • Number of commercial accounts with high utilization
  • Length of time on Experian’s file

Experian Financial Stability Risk Rating

Financial Stability Risk Ratings run 1—5; lower ratings mean lower risk. A rating of 1 means a 0.55% potential risk of severe financial distress in the next 12 months. Experian categorizes all businesses to fit within one of the five risk segments. This rating predicts the chance of payment default and/or bankruptcy in the next 12 months.

This rating uses tradeline and collections info, public filings, and other variables to predict future risk. Key Rating Factors:

  • Number of active commercial accounts
  • Risk associated with the business type
  • Risk associated with the company’s industry sector
  • Employee size of business

Credit Summary

This section contains several counts of various data points. For the most part, details are available further in the report. The info contains:

  • Current Days Beyond Terms (DBT)
  • Predicted DBT for a particular date
  • Average industry DBT
  • Payment Trend Indicator (stable, or not)

This sector also contains:

  • Number of payment tradelines
  • Number of lender consortium experiences
  • The number of business inquiries
  • Number of UCC Filings, bankruptcies, and liens

The last part of this section shows:

  • Number of judgments filed
  • Number of accounts in collections
  • Company background (includes founding date, where headquarters are, and what your business does)

Payment Trend Summary

This section shows your company versus your industry on:

  • Monthly payment trends
  • Quarterly payment trends

These are the percentages of on-time payments by month and quarter.

Trade Payment Information

This next part shows details on payment experiences (financial trades). There is also data on:

  • Lender consortium experiences (financial exchange trades)
  • Tradeline experiences (continuous trades)
  • Aged trades and payment trend detail

There is also a link to send any missing payment experiences.

Inquiries, Collection Filings, and Collections Summary

The Inquiries part has the industry making the inquiry and a total made during a given month. The Collection Filings sector has the date, name of the agency, and status (open or closed). If a collection is closed, the Collection Filing sector also has the closing date. The Collections Summary shows: status, number of collections, dollar amount in dispute, and amount collected (even if $0).

Commercial Banking, Insurance, Leasing

For leasing, this section shows:

  • Leasing institution name and address
  • Product type and lease start date and term
  • Original and remaining balances
  • The scheduled amount due
  • The number of payments per year
  • And the number of payments which are current, late, or overdue

Judgement Filings

This sector shows:

  • Date and plaintiff
  • Filing location
  • Legal type and action
  • Document number
  • Liability amount

It also includes cases where your company in the report is the plaintiff or the defendant.

Tax Lien Filings

This part has:

  • Date and owner
  • Filing location
  • Legal type and action
  • Document number
  • Liability amount and description

UCC Filings

This section has:

  • Date and filing number
  • Jurisdiction
  • Secured party
  • Activity (filed, or not)
UCC Filings Summary

This part shows:

  • Filing period
  • Number of cautionary filings
  • Total filed, released, or continued
  • Amended/Assigned

Cautionary UCC Filings include one or more of the following collateral:

  • Accounts
  • Accounts receivable
  • Contracts
  • Hereafter acquired property
  • Leases
  • Notes receivable, or
  • Proceeds

But the Experian Business Credit Advantage SM Report does not have Intelliscore Plus℠. And it does not have the Experian Finance Stability Risk Score.

Experian’s Intelliscore Plus℠

It is a highly predictive score. This score provides detailed and accurate data on your business’s risk. It blends commercial data and consumer data on you, the business owner or guarantor. Reports include trades, legal filings, and more. Business credit scores run 0—100; 0 represents a high risk.

This score shows the percentage of businesses scoring higher or lower than yours. Many large financial institutions use it. So do over half of the top 25 P&C insurers and most major telecommunications and utility firms. Industry leaders in transportation, manufacturing, and technology also use Intelliscore Plus as their main risk indicating model. It has more than 800 aggregates or factors affecting business credit scores. Experian checks the scores of the millions of businesses in their database.

The Experian Financial Stability Risk Score (FSR)

FSR predicts the potential of your business going bankrupt or defaulting on obligations. The score finds highest risk businesses by using payment and public records which include:

  • Severely delinquent payments of 61+ and 91+ days
  • High utilization of credit lines
  • Tax liens
  • Judgments
  • Collection accounts
  • Industry risk
  • Short time in business, etc.

FSR shows a 1—100 percentile score, plus a 1—5 risk class. The risk class puts businesses into risk categories. The highest risk is in the lowest 10% of accounts. A score of 66—100 and a risk class of 1 means a low risk of default or bankruptcy. But a score of 1—3 and a risk class of 5 means your business has a high risk of default or bankruptcy.

Time to look at Equifax.

#3 Way a 2021 Credit Review Can Benefit Small Businesses: Understand Your Equifax Business Credit Report Better than You Ever Have

You can get a sample Equifax business credit report online. The company gets its data through a data sharing agreement with the Small Business Exchange. And it uses Net 30 type industry trade credit info.

Equifax Business Credit Reports

Equifax will combine financial data with industry trade credit data and add in:

  • Utility and telephone data
  • Public record information (bankruptcies, judgments, and tax liens)

Company Identifying Information

The first section shows identifying info, like business name, and address and telephone number. This section will also include your Equifax ID. An Equifax ID is how Equifax can tell your business from similarly-named businesses.

Credit Risk Score

This score runs 101—992. Higher numbers are better. This section also shows key factors. These are positives and negatives about your business. Such as the age of your oldest account, if you have any charge-offs, and the size of your business.

Credit Utilization

This pie chart shows which percent of your available credit line you are using. It also has labels to show how much each percentage is. It is only for your financial accounts.

Payment Index

This score runs 0—100. Higher numbers are better. It also shows Industry Median.

  • 90+ means paid as agreed
  • 1—19 means 120 or more days overdue

Days Beyond Terms

This is a line graph of the average days beyond terms by date reported. It is for nonfinancial accounts only. Plus it shows any recent trends. So if you’ve improved your payment habits, it shows up here.

Business Failure Score/Inquiries

The score runs 1000—1880. It shows key factors like recent balances. The section on inquiries shows the date, and if it was an inquiry on a financial or nonfinancial account.

Bureau Messages

This part seems to be a free form field. Its purpose is to add notes to your profile. These can be notes on the number of your locations, or any business aliases.

Bureau Summary Data

This section shows:

  • The number of financial and nonfinancial accounts
  • Date the credit became active
  • Number of charge offs and total dollars past due
  • Most severe status in 24 months
  • Single highest credit extended
  • Total current card exposure
  • Median balance and average open balance

It also shows Recent Activity, which includes:

  • The number of accounts delinquent
  • New accounts opened
  • Inquiries and
  • Accounts updated

Public Records

This section has:

Type Status:

  • Bankruptcy
  • Judgments, whether satisfied or not
  • Liens filed and opened, or released
  • Number, dollar, and most recent date filed

If there are none reported, then the date field will show that.

Additional Information

The final section appears to contain miscellaneous information, like:

  • Alternate Company Names and DBAs
  • Owners and Guarantor Names (name, type, date reported)
  • Business and Guarantor Comments (seems to be another freeform field) and
  • Report Details (the date of the report)

#2 Way a 2021 Credit Review Can Benefit Small Businesses: You Can do a 2021 Credit Review on Your Own

Checking your business credit reports in depth is the way to go to do your own credit review. But how do you know if there’s an issue you need to address? The answer is business credit monitoring. Each of the business CRAs has their own plan(s).

D&B Business Credit Monitoring

Pricing is current to September of 2021.

Use D&B Credit Monitor to check your report. It costs $39/month. View recent scores and ratings and benchmark your business versus your industry. It also alerts you to special events like suits, liens, and judgments. It includes dark web monitoring. This means it scans the dark web to help protect your business from possible fraud.

Experian Business Credit Monitoring

Prices are current as of September 2021.

  • Business Credit Advantage: $189/year, monitor business credit for 1 year, alerts of changes
  • Business Credit Score Pro: $1995/year with trade details or $1495/year in summary form only, get access to several business credit reports
  • Profile Plus: $49.95 for a single report
  • Credit Score Report: $39.95 credit summary report with score

Experian Subscription Plans: The Business Credit Advantage Subscription Plan

This is just one report including nearly everything Experian offers. This includes:

  • Business Credit Score (Intelliscore)
  • Financial Stability Risk Rating
  • Collections and trade payment details

Experian Subscription Plans: The Business Credit Score Pro Subscription Plan

Get 30 reports per month. This plan does not include:

  • Alert Emails & Monitoring
  • Dispute Resolution Status Alerts
  • 3 Month Score Trend
  • Unlimited Access to Your Report
  • Business Identity Monitoring

Experian Subscription Plans: The Business Credit Score Pro Subscription Plan (Enhanced Version)

Experian also offers an enhanced version of this plan. Get more info, including:

  • Trade payment detail
  • UCC detail
  • Inquiry detail

Currently costs $1,495 per year.

Experian Reports: The Profile Plus Report

Get everything in the Business Credit Score Pro Subscription Plan. Plus (optional with the more expensive report):

  • Trade Payment Detail
  • Inquiry Detail
  • UCC Detail
  • Corporate Financial Information

Experian Reports: The Credit Score Report

Get everything in the Business Credit Score Pro Subscription Plan, but no optional sections. This one is like a one-time version of the Business Credit Score Pro Subscription Plan. You can use it to decide if you want to subscribe to the more expensive plan.

Equifax Business Credit Monitoring

These prices are current to September 2021. These reports include credit summary, and payment trends and public records. So the idea is to help you identify potential risk of late payments and business failure. Order a single Business Credit Report for $99.95. Or order a Business Credit Report multipack (5 for the price of 4) for $399.95.

Tips for Maintaining Good Credit after Your 2021 Credit Review

Pay your bills on time! It’s the most effective and fastest way to raise and maintain good business credit scores. You should also dispute any material inaccuracies in your reports. Inaccuracies are material (important) if they’re dragging down your scores.

Disputing Issues with Your Reports

The business CRAs will not change your scores without proof. They are starting to accept more online disputes. Include proofs of payment with it. These are documents like receipts and cancelled checks. Be specific about the concerns with your report.

#1 Way a 2021 Credit Review Can Benefit Small Businesses: Monitor Business Credit at D&B, Experian, and Equifax for Less

But all these reports are expensive! You could spend HUNDREDS of dollars trying to keep up with reports from all three of the big business CRAs. But… Did YOU know you can get business credit monitoring for all 3 big business CRAs in one place—for less? Credit Suite offers monitoring through its Business Finance Suite (through Nav). See what credit issuers and lenders see. So you can improve your scores and get the business credit and funding you need.

Your 2021 Credit Review: Takeaways

So there are many reasons to review your business credit reports and understand them.

Business CRAs D&B, Experian, and Equifax all provide reports on businesses like yours. They tend to tap similar info and draw somewhat similar conclusions. Paying on time will help your scores more than anything else. And monitoring your reports will help you find errors fast, before they can do a lot of damage. Monitor with Credit Suite for a lot less than if you monitored your reports and scores at each business CRA.

What’s YOUR business’s biggest benefit from doing a 2021 credit review?

The post 5 Ways Small Businesses Can Benefit from a 2021 Credit Review appeared first on Credit Suite.

How To Generate Leads From Social Media

According to Buffer, almost 75% of marketers believe that their social media marketing efforts have been “somewhat effective” or “very effective” for their business. Hubspot spoke about this back in 2013. They found that they …

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How to Get Useful Data From Losing and Inconclusive A/B Tests

A/B testing is crucial to developing a robust digital marketing strategy. However, not all tests result in valuable data. 

What do you do if a variation you thought would rock ends up flopping? Or what if your test results are inconclusive? 

Don’t throw in the towel just yet!

There’s a ton you can do with inconclusive or losing A/B testing data. We’re going to cover how to put that information to good use—but first, let’s cover why A/B testing matters in digital marketing.  

Why A/B Testing Is Crucial to Digital Marketing Success

A/B testing helps marketers understand the impact of optimization methods. For example, it can show how changing an ad headline impacts conversions or whether using questions in titles drives more traffic. 

conversion XL get useful data from losing and inconclusive A/B Tests

A/B testing provides hard data to back up your optimization techniques. This allows marketers to make better business decisions because they aren’t just guessing at what drives ROI. Instead, they’re making decisions based on how specific changes impact traffic, sales, and ROI. 

How Do I Know If I Have a Losing or Inconclusive A/B Test? 

After running an A/B test, you’ll see the results in your own data dashboard (such as Google Analytics) or in the testing tool you use. 

Optimizely, a popular A/B testing platform, provides data in an experiment results page, which tracks each variation, number of visitors, how many people completed a specific action, revenue, and other metrics. 

How Do I Know if I Have a Losing or Inconclusive A/B Test

The example above shows variation number one had fewer visitors but drove 5 percent more revenue, making it a clear winner.

Other times, the numbers might be much closer. An inconclusive test might mean the numbers are less than a percent off, or neither variation got any traffic at all. 

When your tests don’t have enough data or if the numbers are too close, they are considered inconclusive or statistically insignificant.

Then, use these tips to make the most of your data. 

6 Ways to Leverage Data From Losing or Inconclusive A/B Testing 

You’ve run your A/B tests and are excited to get the results. Then, something unexpected happens: The variation you expected to win performs worse! Or you find the variations don’t actually impact the metrics you are tracking at all.  

Now what? Don’t assume your test failed. There are plenty of steps you can take to leverage that data. 

Try Something Really Different 

Inconclusive test results could mean your variations are too close. A/B testing can help you see if a small change (like using red versus green buttons) impacts conversions, but sometimes those tiny tweaks don’t have much impact at all. 

Remember that you may need to run the test with several similar variations to see what caused the change. 

Rather than getting discouraged, consider it an opportunity to try something totally different. For example, change the page layout, add a different image or take one away, or completely revamp your ad, asset, or CTA. 

Analyze Different Traffic Segments 

So, your A/B test came back with almost identical results. Does that mean nothing changed? Maybe not. Rather than looking at all the data, try segmenting the audience to see if different people responded differently. 

For example, you might compare data for:  

  • new versus returning customers 
  • buyers versus prospects 
  • specific pages visited
  • devices used
  • demographic variations
  • locations or languages

Overall, your test might be inconclusive. However, you might find specific segments of your audience respond better to certain formats, colors, or wording. 

You can use that information to segment ads more appropriately or create more personalized ads or content

Look Beyond Your Core Metrics 

Conversions matter, but they aren’t everything. You might have hidden data in your losing test results. 

For example, you might find conversions were low, but visitors clicked to view your blog or stayed on the page longer. 

Sure, you may rather have sales. However, if visitors are going to read your blog it means you’ve connected with them somehow. How can you use that information to improve the buying process? 

Say you run two variations of an ad. If one variation drives massive traffic, and 30 percent of visitors from that variation convert, this could mean more revenue. Obviously the winner, right? 

Not necessarily. Take a glance at your “losing” ad to see if it drove less traffic but had higher conversions, for instance. If you’d only been looking at traffic and outright revenue, you might not have noticed the second ad works better statistically, if not in rough numbers.

Now, you can dig into the data to find out why it drove less traffic and use that to improve your next set of ads. 

Remove Junk Data

Sometimes tests are inconclusive not because your variations were terrible or your testing was flawed, but because there’s a bunch of junk data skewing your results. Getting rid of junk data can help you see trends more clearly and drill down to find crucial trends.  

Here are a few ways to clean up junk data so you can get a clearer understanding of your results: 

  • Get rid of bot traffic. 
  • If you have access to IP addresses, remove any from your company IP address. 
  • Remove competitor traffic, if possible. 

Also, make sure to double-check tracking tools you use, such as URL parameters, work correctly. Failure to properly track testing can skew the results. Then, verify that sign-up forms, links, and anything else that could affect your data are in working order.

Look for Biases and Get Rid of Them

Biases are external factors impacting the results of your test. 

For example, suppose you wanted to survey your audience, but the link only worked on a desktop computer. In that case, you’d have a sample bias, as only people with a desktop will respond. No mobile users allowed.

The same biases can impact A/B tests. While you can’t get rid of them entirely, you can analyze data to minimize their impact. 

Start by looking for factors that could have impacted your test. For example:

  • Did you run a promotion? 
  • Was it during a traditionally busy or slow season in your industry? 
  • Did a competitor’s launch impact your tests? 

Then, look for ways to separate your results from those impacts. If you can’t figure out what went wrong, try rerunning the test. 

Also, take a look at how your test was run. For example, did you randomize who saw which versions? Was one version mobile-optimized while the other wasn’t? While you can’t correct these issues with the current data set, you can improve your next A/B test. 

Run Your A/B Tests Again 

A/B testing is not a one-and-done test. The goal of A/B testing is to continuously improve your site’s performance, ads, or content. The only way to constantly improve is to continually test. 

Once you’ve completed one test and determined a winner (or determined there was no winner!), it’s time to test again. Try to avoid testing multiple changes simultaneously (called multivariate testing), as this makes it hard to see which change impacted your results. 

Instead, run changes one at a time. For example, you might run one A/B test to find the best headline, another to find the best image, and a third to find the best offer.

Losing and Inconclusive A/B Testing: Frequently Asked Questions

We’ve covered what to do when you have losing or inconclusive A/B testing results, but you might still have questions. Here are answers to the most commonly asked questions about A/B testing. 

What is A/B testing?

A/B testing shows different visitors different versions of the same online asset, such as an ad, social media post, website banner, hero image, landing page, or CTA button. The goal is to better understand which version results in more conversions, ROI, sales, or other metrics important to your business. 

What does an inconclusive A/B test mean?

It can mean several things. For example, it might mean you don’t have enough data, your test didn’t run long enough, your variations were too similar, or you need to look at the data more closely. 

What is the purpose of an A/B test?

The purpose of an A/B test is to see which version of an ad, website, content, landing page, or other digital asset performs better than another. Digital marketers use A/B testing to optimize their digital marketing strategies

Are A/B tests better than multivariate tests?

One is not better than the other because A/B and multivariate tests serve different purposes. A/B tests are used to test small changes, such as the color of a CTA button or a subheading. Meanwhile, multivariate tests compare multiple variables and provide information about how the changes interact with each other. 

For example, you might use multivariate testing to see if changing the entire layout of a landing page impacts conversions and which changes impact conversion the most. 

What are the best A/B testing tools?

There are a wide range of testing tools based on your needs and the platform you use. Google offers a free A/B testing tool called Google Optimize. Paid A/B tools include Optimizely, VWO, Adobe Target, and AB Tasty.

You may also be able to run A/B tests using WordPress plugins, your website platform, or marketing tools like HubSpot.    

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Conclusion: Make the Most of Losing or Inconclusive A/B Testing  

A/B testing is crucial to the success of your online marketing strategy. Whether you focus on SEO, social media, content marketing, or paid ads, you need A/B testing to understand which strategies drive results. 

Every A/B test is valuable—whether your new variation wins, loses, or is inconclusive, there is important data in every test result. The steps above will help you better understand your A/B testing results so you can make changes with confidence. 

Have you used losing or inconclusive A/B testing before? What insights have you gathered?