Use These 3 Power Words To Boost Conversion Rates

Imagine if you had the power to influence people’s subconscious minds. It would be great, wouldn’t it? 

As a marketer, you could reach out to consumers and persuade them to click through and buy your product, or they’d see an advert offline and instantly want to rush and buy what you’re selling.

What if I told you there’s no need to wish for it? You already have this ability. 

It’s called marketing psychology, and it’s a proven technique for spurring shoppers to action, or at least encouraging them to find out more.

Power words are a part of marketing psychology that you often see in adverts. In fact, they’re a go-to for many marketers. Think of words like ‘smart,’ ‘fresh,’ ’innovative,’ ‘bold,’ and ‘pioneering.’ 

However, there’s more to power words than that: they’re also effective in creating brand loyalty, and who doesn’t want loyal customers?

In this article, l look at three power words that may significantly impact conversation rate optimization.

Before I get into that, though, let’s have a quick look at what marketing psychology is. 

What is Marketing Psychology? 

In its most simple terms, marketing psychology studies how people interact with products and services.

It encompasses a range of disciplines, including advertising, public relations, market research, and sales. It’s also called neuromarketing, and the goal of marketing psychology is to help marketers understand what makes consumers tick. 

This gives marketers the ‘magical’ ability to know what is most likely to resonate with their prospects and secure the conversion.

If nothing else, when used correctly, marketing psychology is an incredible technique to engage consumers and intrigue them enough that they want to find out more. 

Now, before you start thinking that you need to get all scientific and deep, there are some easy ways to capture your prospects’ attention with psychology.

What Are Power Words?

I’ve already mentioned power words, but maybe you’re not familiar with them, so I’ll explain. 

Power words have a strong emotional impact and marketers use them to influence people’s buying behaviors. 

There are several benefits to using power words for your marketing efforts. Here are some key ones:

  1. The way we speak to and about others has a profound impact on their emotions and behavior. 
  2. In marketing, using persuasive language is critical to creating desired customer outcomes.
  3. There are certain words and phrases that can have a very positive or negative effect on people’s moods and attitudes.
  4. Knowing which words to use can be hugely beneficial in crafting dynamic, inspiring marketing messages.
  5. Knowing how to use power words effectively can help create persuasive messages influencing people’s decisions.

Now, let’s get into these three power words for your marketing, shall we?

1. “IMAGINE”

Why it’s a power word:

Imagine is one of the most impactful words in the English language. 

When you imagine something, you immediately picture it in your mind, creating a level of engagement that’s hard to replicate with other words.

There’s a good reason why the word works so well.

‘Imagine’ evokes emotion and creates positive mental images. When people feel good about something, they’re more likely to take action, whether that means buying a product or service or simply sharing it with others.

You can also use the word to tap into people’s emotions and inspire them. For example, imagine being able to travel the world, or imagine how good it would feel to get in shape.

When we imagine something, we not only see it in our minds, but we feel the emotions associated with it. This can be a big motivator, especially regarding buying decisions.

We can all relate to this.

Maybe you’ve seen an advert for your dream car and imagined yourself behind the wheel. Or perhaps you’ve seen an advert for the lottery, and you’re already imagining that you’ve won. Most of us have done it. We’re already spending the money from our million-dollar win, often before we’ve even brought the ticket.

Finally, ‘Imagine’ is one of the top power words because our reactions to it are immediate: It captures attention quickly and easily.

Of course, you don’t have to use the word ‘image’ directly in your marketing. 

An example:

From telling you the latest news to playing your favorite track on demand, Alexa’s already got many skills, but imagine if it could read your mind. That’s the premise behind a recent Superbowl advert.

In it, actress Scarlett Johansson and comedian Colin Jost imagined what life would be like if Alexa knew what they’re thinking and said it out loud.

An image from a Superbowl ad.

The results weren’t all good, with Alexa inadvertently telling a variety of people things you wouldn’t necessarily want them to know.

Besides its comedic moments, the ad shows us that you don’t even need to use an actual power word for your marketing: just the suggestion of it is enough.

2. “YOU”

Why it’s a power word:

You is a placeholder for your name.

I know—it’s an obvious one. Perhaps the three most captivating words in sales are youfree, and guaranteed.

It might not be the most apparent power word that springs to mind, but think about it.

‘You’ represents your name. It personalizes your advertising, which is why marketers often use it in headlines and throughout copy.

‘You’ makes people feel important, heard, and seen. When used in advertising, it can tap into those feelings and create a connection with the customer. When customers feel they are being spoken to directly, they are more likely to respond positively.

In fact, ‘You’ is such a strong power word that most copywriters use it in their advertising.

Do you know why? Because, yes, you’ve guessed, the advertiser is talking directly to YOU, the consumer.

The reason words that refer to us are so powerful is a psychological effect called Fundamental Attribution Error, a type of cognitive bias. Basically, while we are naturally critical of other people, our critical minds take a break when we evaluate ourselves.

And guess what? There’s nothing as stimulating to us as our interests, desires, ambitions, goals, yearnings, and emotions. For our whole lives, that is all we have; as long as your copy addresses those things for your prospect, it is guaranteed to carry them along in a rapt, semi-torpid daze of introspection.

An example:

A graphic of a marketing message from MailChimp that uses power words.

Look at how MailChimp uses the word you and your in its website’s copy

Throughout its site, MailChimp spells out:

  • Why you should use its product. For example, MailChimp breaks down how it helps you create better campaigns, its host of features, and integrated marketing capabilities as reasons why a consumer would want to subscribe to its product.
  • The benefits of using its product for your business. For instance, MailChimp highlights its 300-plus app integrations, expert guidance and award-winning support as selling points. 

Then, it promises to keep you:

  • Informed, motivated, and ahead of the competition.

MailChimp then finishes by telling prospects, ‘they’ve got your back.’

See how it works? Wouldn’t it tempt you to sign up and start taking advantage of everything the product offers? Think about how you can do the same in your copy.

3. “BECAUSE” 

Why it’s a power word:

There are many reasons why ‘because’ is a power word, but three, in particular, stand out. The first reason is that it’s a psychological trigger. When someone hears or sees the word ‘because,’ their brain immediately starts looking for a reason; once they find one, you’re more likely to persuade them with what you’re saying. 


The second reason is that it’s concise. ‘Because’ is the perfect word to use to get your message across efficiently.

The third reason is its versatility. You can use ’because’ in both formal and informal settings, with adults and children. It’s a word that everyone understands and can use effectively.

There’s more to it, though. Here are a few more reasons why ‘because’ is a power word.

  1. Because is a logical connector.

    The word because helps to make your argument or point more convincing by linking your reasoning clearly and concisely. When someone understands why you did something, they’re more likely to be on your side.

  2. Because is emotional.

    Psychologically, we tend to react more strongly to things that are accompanied by a strong emotion. ‘Because’ stirs up feelings of certainty and confidence, which can be very persuasive when trying to get someone to do something.

  3. Because is contagious.

    When we hear others use because effectively, it subconsciously influences our behavior and speech.

You’ve probably heard of “reason why” advertising—a phrase I believe comes from John E Kennedy, though I learned it from Drayton Bird. As human beings, we crave order. We want to know why something is the way it is, and what caused something to happen. And we crave it, particularly in our own lives.

These kinds of reasons, cause and effect relationships, are encapsulated in the word because. When our mind’s gatekeeper—the “critical factor”—hears that word, it treats it as a cue to let the speaker (or writer) through to the unconscious mind.

If you think back to your childhood or watch how kids negotiate with their parents, you’ll immediately see that this works precisely, as Langer showed. Perhaps this sort of situation sounds familiar:

“Mom, can I have some biscuits?”

“No, darling, not now.”

“But mom, I love biscuits.”

“I know, sweetie, but I said not now.”

“But mom, why?

“Because I said so.”

Is that a real reason? No, it ain’t! It’s just a reiteration of what the kid already knows, right? But at this point, most children accept that it’s time to give up. And that’s something “programmed” into us, even as adults. It makes the word “because” very powerful.

An example:

Who hasn’t heard of L’oreal’s ‘because you’re worth it’ tagline? There can’t be many people out there in that category.

L’oreal’s slogan dates back over 50 years. Since its creation by junior copywriter Ilon Specht, the slogan took the world by storm, and you can see it in 40 languages.

As L’oreal states, the tagline resonates today and encourages self-worth and belief. 

The takeaway? Think about how you can make your slogan timeless and meaningful when using power words.

Power Words FAQs

What are power word examples?

Some examples of power words include: amazing, astonishing, incredible, beautiful, brilliant, exciting. These words grab attention and make people want to learn more about what you have to say.

How can we increase conversions?

You can improve conversion rate optimization by creating targeted campaigns, publishing compelling, keyword-based content, making your website easy to navigate, and ensuring your website is mobile-friendly. You can also use power words.

What are strong power words?

Some examples include:
1. Awesome
2. Breathtaking
3. Compelling
4. Eye-opening

What affects the conversion rate?

The general layout of your site can have a significant impact on conversion rate optimization. The more cluttered and confusing it is, the more likely your prospect is to go elsewhere.

Your content also needs to be relevant to your audience, and the offer itself must be attractive for people to convert;

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Power Words Conclusion

These are not the only power words. There are others. But these three are particularly powerful and valuable to us as marketers and salespeople.

Imagine. You. Because.

They are also conveniently easy to work into copy, videos, and even face-to-face sales presentations. 

You’d want to start using power words in your copy for many reasons, but the most obvious one is conversion rate optimization. 

With some practice, you can start using these words to create more effective marketing materials and improve your bottom line.

Do you use power words in your copy? Which ones get the best results?

E-commerce Optimization: 6 Steps to Boost Your Conversion Rates

For online stores, increasing conversions is the key to long-term success.

After all, if visitors don’t buy, then you’re not making any money! And with $7.31 trillion dollars projected to be spent on e-commerce retail by 2025, you want to make sure to optimize your CRO so you can receive as much of that spend as possible.

That said, optimizing your e-commerce store can be confusing.

Even if you’ve done everything right, from driving traffic to your website to running digital ads, you might still see low conversion rates. The average conversion rate for US e-commerce stores was 2.8 percent in the second quarter of 2021 (which is the most recent data available).

So what gives, and how can you push past a three percent conversion rate? E-commerce optimization is all about making it easy for your visitors to buy from you.

How do you do that? It starts with diving into your analytics to see where visitors are getting stuck. If that sounds complicated, don’t worry—I’m going to walk you through it.

First, however, let’s talk about why CRO is different for e-commerce websites.

How Is Conversion Optimization Different for E-commerce Stores?

Conversion rate optimization (CRO) for e-commerce stores is different because e-commerce stores sell physical products, which can be more complex and time-consuming to purchase than, for example, a service – which has an average 9.3 conversion rate across the industry.

The difference in average conversion rates is partially because a service website might have one or two steps in the checkout process, while an e-commerce store could have five or six – meaning it’s all the more important for you to optimize your CRO.

This means e-commerce stores need to pay more attention to the purchase process, from product pages to the checkout page.

E-commerce stores have unique friction points, such as shipping and returns, which can impact purchase decisions.

Because of this, e-commerce owners need to take a holistic approach to optimizing their stores.

This might mean looking for opportunities to increase customer confidence through social proof and streamlined checkout processes.

Ultimately, e-commerce owners should focus on creating a frictionless purchase experience to boost their conversion rates.

E-commerce CRO Strategy #1: Add Recommended Products

Adding recommended products to your e-commerce store is a great way to increase conversion rates.

When someone visits a product page, they want information about the product and how it can meet their needs.

If you suggest additional products that might be of interest, you can help guide their purchase decision and increase your conversion rate.

Invespcro found that 37 percent of shoppers clicked a recommended product during their first return visit to a site.

Similarly, shoppers that click on product recommendations are four and a half times more likely to add items to the cart and complete a purchase.

Amazon, for example, recommends products based on previous purchases or items you looked at. This helps keep customers engaged with the site and increases sales.

They also use “Frequently Bought Together” prompts to show customers related items they may like.

Recommending relevant products to your customers also improves the personalization of your e-commerce store.

Website personalization and product recommendations can be further enhanced by using AI, trending data, and previous shopping experiences.

86 percent of consumers say website personalization affects their purchasing decisions. This is an e-commerce conversion rate optimization tactic you don’t want to miss out on.

ecommerce conversion rate optimization graph

You can add recommended products in several different ways. Some examples include:

  • adding recommended products at the purchase stage, somewhere above or under their shopping cart
  • adding recommended products in the confirmation/transaction email you send to customers when they make a purchase
  • add recommended products on search results pages for similar/related products

The steps for adding recommended products will vary based on your e-commerce platform. Here are instructions for the most popular platforms:

E-commerce CRO Strategy #2: Make Sure Your Product Pages Shine

High-quality product pages are key to your e-commerce success.

When customers can see what they’re buying and get an idea of how it will look and function in their lives, they feel more confident about the purchase.

Since your visitors can’t touch and feel your products, you need to make sure the media you use on each product page does them justice.

Start with high-quality photos that depict the product from various angles at different levels of detail.

Make sure your photos are high enough resolution to support a zoom feature to show texture and details.

product image of shoe for ecommerce optimization

If you have the space, add a 360-degree view of the product so customers can get a complete look.

360 product image of car for ecommerce optimization

If your e-commerce store sells clothes or accessories, use models to show how the items look on various body types.

Besides images, consider using demo videos or explainer videos to show your products in action.

Remember, you don’t have to generate all the content yourself either.

Encourage customers to submit visual content or source your images and videos from social media, which perform double duty as social proof, which will help increase conversions.

Product descriptions that highlight key features are also key to getting shoppers to buy.

Be sure to include all pertinent information, such as size, color, and fabric content.

Use clear and concise language to avoid confusion and highlight the unique features of your products.

E-commerce CRO Strategy #3: Streamline Navigation

You can’t make sales if site visitors can’t find what they want.

Your site’s navigation is often the first place shoppers look if they have a specific product or category in mind.

Navigation that is confusing, too complex, or difficult to understand will cost you sales and customers. In fact, a HubSpot case study found that simplifying or removing navigation elements from middle-of-the-funnel landing pages resulted in a 16-28% increased conversion rate!

There’s no one-size-fits-all solution for e-commerce website navigation. The best way to design a website menu depends on the nature of your products and how your customers like to organize information.

Here are a few steps for creating effective e-commerce website navigation:

  1. Use heat maps or do user testing to find how and where users click.
  2. Prominently display categories on every page.
  3. Include clear labels and concise descriptions for all menu items.
  4. Create intuitive and logical menus based on how your customers browse your site.
  5. Avoid burying essential menu items in nested sub-menus.
  6. Test different navigation structures to see what works best for your customers.

An example of great e-commerce navigation comes from Apple.

If you have a large number of products, a drop-down menu that lists everything can be overwhelming.

If Apple included all its products and services in a drop-down menu, its website would have very clunky and confusing navigation.

Not only would that work against the brand’s minimalist image, but it’d also be hard for customers to find what they need.

Instead, Apple opts for clean top navigation with no dropdown or secondary menu item:

ecommerce optimization - apple homepage

When visitors click on a top navigation item, they’re directed to a menu page that lists options within the category:

ecommerce optimization - apple menu navigation

Doing away with a complicated drop-down also helps streamline the mobile user experience, which is increasingly important.

Clear navigation also has SEO and UX benefits.

Providing a clear path to the products customers are looking for makes it easier for shoppers to find what they need on your site—which increases sales.

This can help improve your search engine ranking, as Google (and other search engines) favor sites that are easy to navigate.

If you’re unsure if your site is easy to navigate, or have seen drop-off points in your analytics, consider using a heat map tool like Crazy Egg to see where people click on your pages.

You can also use a tool like Optimizely to test different versions of your navigation and see which one leads to more conversions.

Once you’ve identified any potential drop-off points, it’s time to start making changes!

E-commerce CRO Strategy #4: Add a Wish List or Favorite Option

Wish lists and favorite options allow users to save items they might buy later.

This is a great way to increase conversions because it gives users the opportunity to “test drive” your site and come back later to buy products they love.

Creating a wish list also requires customers to create an account for your e-commerce store.

This allows you to offer relevant promotions and gather customer data to improve user experience and increase sales.

Wish lists can help you:

  • alert customers about special offers available for items on their wish lists
  • deliver targeted content based on items they’ve shown interest in
  • identify retail trends and seasonal activities to improve demand forecasting
  • understand what your customers are looking for and offer similar products
Nintendo ecommerce optimization wish list

Research from Google found 40 percent of online shoppers think their experience would be better if they were offered a wish list.

In addition, make it easy for your customers to create wish lists on other platforms. For example, enable “Pin It” buttons so visitors can share your products on their Pinterest wish lists.

Or, promote the use of the “Save” feature on Instagram and Facebook.

There are many ways to make it easy for your customers to save products they are interested in.

If you use Shopify as your e-commerce platform, you have two options for adding a wish list feature: add custom code to your site, or add a wishlist app, like Wishlist Hero.

On BigCommerce, all you need to do is enable wishlists in your shop’s settings.

WooCommerce offers an extension so you can allow users to add items to their wishlist when they shop your store.

E-commerce CRO Strategy #5: Streamline the Check Out Process

According to the Baymard Institute, 69.82 percent of e-commerce carts are abandoned at checkout.

This rate increases on mobile and desktop devices, which have some of the highest cart abandonment rates.

Cart abandonment rates by device:

  • desktop: 66.1 percent
  • mobile: 80.6 percent

To avoid losing customers at the checkout, make the process as quick and easy as possible.

This means offering clear and concise shipping information, providing a guest checkout option, and ensuring all payment methods are available.

You should also ensure the checkout process is easy to navigate with all required information requested upfront.

Here are a few ways to streamline the checkout process:

  • Use a single-page checkout: This will keep customers from going through multiple pages to check out.
  • Save billing and shipping information: Customers hate having to enter their information each time they make a purchase, so make their checkout process easier by saving and auto-filling their information.
  • Use a progress bar: Let customers know how far along they are in the checkout process so they don’t get impatient.
  • Offer a shipping calculator: This will help customers determine how much their shipping will cost and whether or not they want to continue with the purchase.
  • Personalize page to their local currency: Customers feel more comfortable when they’re making a purchase in their local currency.
  • Reduce clicks: Try to make the checkout process straightforward, so customers don’t get frustrated and leave.
  • Provide order confirmation: Once a customer has completed their purchase, send them an order confirmation to let them know everything went through successfully.
  • Include trust symbols: Add trust symbols like security seals to reassure customers their information is safe and their purchase is legitimate.

Remember, the easier you can make it for customers to buy, the more likely they are to convert!

E-commerce CRO Strategy #6: Add More (and Better) Social Proof

Social proof is one of the most powerful tools at your disposal to boost e-commerce conversion rates.

Adding social proof elements to your site increases confidence in potential buyers and nudges them towards completing a purchase.

Some effective ways to add social proof include testimonials from happy customers, reviews from unbiased third-party, or user-generated content of your product in action.

According to Trustpilot, 89 percent of global consumers read online reviews before making a purchase.

This implies reviews are a regular part of a consumer’s purchase journey, but they can also be a deciding factor in the purchase process.

That said, reviews don’t just exist on your product pages.

Other digital channels such as social media, email marketing, and even paid search can be used to display reviews.

For example, brands that work with influencers can benefit from video and social posts that include reviews.

This can include YouTube reviews, unboxing videos, or branded TikTok promotions.

There are a few things you can do to increase your reviews, including:

  • asking customers for reviews after purchase.
  • making it easy for customers to leave reviews on your site
  • including social media icons on your product pages that link to your profiles
  • using review aggregators like Trustpilot and Bazaarvoice
  • reaching out to influencers for social content creation
  • promoting UGC on your social channels

Frequently Asked Questions About E-commerce CRO Strategies

How can I improve my e-commerce conversion rate?

To increase your e-commerce CRO, consider adding recommended products, making sure your product pages shine, implementing simple navigation, providing a wish list option, streamlining the checkout process, and adding social proof.

How are e-commerce conversions calculated?

E-commerce conversions are the total number of visits to your e-commerce site divided by the number of purchases.

What is a good e-commerce conversion rate?

The average e-commerce conversion rate varies depending on the type of product you sell but is typically around two percent. Some of the top e-commerce sites have conversion rates between 5 and 10 percent.

What is CRO in e-commerce?

E-commerce conversion rate optimization, or CRO, is the process of making adjustments to your site with the goal of increasing the percentage of visits that result in a purchase. In e-commerce specifically, CRO is focused on optimizing the product page, checkout process, and overall user experience.

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Conclusion: E-commerce Conversion Optimization

E-commerce conversion optimization is key to driving growth for your business.

While blogs and service sites rely on traffic from search engines and social media, e-commerce sites need to optimize SEO and every step of the buying process.

When starting an e-commerce conversion rate optimization strategy, start by looking into your customer data and website analytics. Use heat mapping tools to see where customers are clicking and what they scroll past.

Once you understand what is and isn’t working, start making changes to your website.

Test each change to make sure it improves conversion rates before rolling out the change to all visitors.

What CRO strategies have you used to boost e-commerce sales?

The 15 Best A/B Testing Tools That Are Guaranteed to Boost Your Conversion Rates

What is your website’s conversion rate? What about your paid ads, forms, and landing pages?

No matter your conversion rate, there’s a good chance it could be better.

That’s because user preferences change over time. People get burned out by seeing the same ads and images, and styles change. Even the platforms where users hang out can shift.

There’s only one way to know if your ad, landing page, CTA, or entire website could convert better—and that’s to test it.

According to Invesp, 71 percent of companies run at least two A/B tests a month.

A B Testing Tools - 71 percent of businesses run at least two tests a month

However, only one in eight A/B tests drive significant change. That means a lot of companies are running A/B tests but not seeing results. A/B testing tools provide the framework and data you need to run better tests.

Why You Need A/B Testing Tools

A/B testing tools streamline the A/B testing process by making it easy to design, launch, and analyze tests. Is it worth the investment, though?

If you want to see real results with A/B testing, I strongly recommend using A/B testing tools. They can help by:

  • Tracking data: It can be hard to track clicks, conversions, and other significant KPIs. Many A/B testing tools track the data to ensure you have access to the information you need to make critical business decisions. They’ll even generate snazzy reports, so you look smart to your boss or clients.
  • Protecting your SEO: A/B testing won’t impact SEO—if you do it correctly. A/B testing tools help ensure your tests don’t run afoul of Google’s rules.
  • Automating testing: The more full-featured tools leverage automation to ensure testing is as efficient as possible. For example, automatically turning off ads that aren’t performing well, so you have more time to focus on running your business.
  • Streamlining the test creation process: Creating A/B tests can be time-consuming. It’s easy to get caught up in the details (Should this button be blue or green? Is this CTA good enough?). A good A/B testing tool makes building, launching, and tracking your tests easier.
  • Increasing your conversion rates: The most significant benefits of using A/B testing tools? They can help improve your conversion rates, lower bounce rates, and drive more sales. That’s because most offer recommendations based on AI or proprietary data.

If you’re still not sold, let’s look at how subscription-based mobile phone provider Ben used A/B testing to drive conversions.

Why You Need A/B Testing Tools - Example Ben

Ben began offering its customers access to the latest mobile devices in addition to affordable data and voice plans. They wanted to make sure customers knew they could choose the color of their phone, not just the model.

However, the company wasn’t sure how to share that news with customers. Using VWO, they ran two tests—one with the color palette under the phone image, and another with a menu option alongside the subscription choices.

After running the test for two weeks, they found that allowing users to choose the color option alongside their plan increased conversion rates by more than 17 percent and reduced customer calls to change device colors.

One simple test resulted in a large increase in conversion rates. Now, imagine if you continually ran tests like this. A/B testing tools make that possible.

The Best A/B Testing Tools

There are a ton of options when it comes to A/B testing tools. In fact, the A/B testing software market is expected to be worth $1,151 million by 2025, which means finding the right tool requires sifting through dozens of options.

No single A/B testing tool will work well for all businesses. An enterprise e-commerce site, for example, has far different needs than a local plumbing company.

To help you find the right one, we’ve analyzed the top A/B testing tools to compare features, pricing, and ease of use.

1. Google Optimize: Free A/B Testing Tool With Solid Features

Pricing: Free

Google Optimize is Google’s free A/B testing tool. The platform integrates with Google Analytics, making it easy to see how changes have impacted site performance.

With Optimize, you can create, launch, and track A/B testing performance all in one tool. If you’re already using Google Analytics or other Google tools, it’s simple to launch and set up your first test.

Main features include:

  • Ability to run several types of tests, including, A/B, multivariate, split URL, server-side experiments, and personalization.
  • Visual editor allows you to easily create tests.
  • SEO features to keep your tests from impacting your ranking.
  • Detailed reporting tools, including customizable reports and an experiment summary for a high-level or granular view of test results.
  • Built-in or customized objectives to set goals for your tests.
  • Experiment manager to see how tests perform over time and schedule experiments in the future.
  • Integration with all other Google tools including Analytics, AdSense, and Search Console.

Getting started is easy. Simply head to the Google Optimize page and click “Start for Free.” Once you accept the terms and conditions, you’ll be prompted to create your first experience.

Select the type of test you want to run, choose the URL, and then design your test.

best ab testing tools google optimize

There are a few drawbacks to Google Optimize. For starters, you can only run five experiments at a time. A few reviewers say the A/B testing preview tool is difficult to use and has a few bugs, which is another thing to consider.

For smaller sites that don’t need to run more than a few tests at a time, however, Google Optimize is a solid option.

2. Optimizely: Paid A/B Testing + CRO Tool for Fast-Growing or Enterprise Brands

Pricing: Call for a custom quote. According to Capterra, plans start at $50,000 a year but may be less for smaller sites.

When it comes to full-features A/B testing tools, Optimizely is one of the best on the market. This powerful tool offers a wide range of testing and tracking features, including:

  • Ability to run A/B and multivariate testing.
  • Advanced testing, including coding.
  • Exclusion groups enable you to run multiple tests on the same page without impacting SEO or UX.
  • Targeting and personalization dig deeper into the customer journey.
  • Powerful visual editor allows marketers to create tests—no dev needed.
  • Drag-and-drop templates to make creating tests easier.
  • Detailed reporting tools to highlight which experiments impact performance.

Optimizely is powerful—but it can also be intimidating for first-time testers. If you don’t have a large site and haven’t run A/B tests before, Optimizely may be challenging to use. However, if you have a large site and want to dig deep into your data and find out what customers really want, it’s worth a closer look.

To get started, reach out to their customer support team. They’ll ask for information about your website and traffic and then explain the full scope of features. Their team can also provide a customized demo so you can see the tools’ true potential.

3. AB Tasty: AI-Driven A/B Testing + Experimentation for Enterprise

Pricing: Call for a custom quote. TrustRadius reports pricing starts at $40 per month.

AB Tasty is an AI-powered A/B testing tool designed to help your business drive more conversions while providing world-class UX. They are trusted by more than 900 enterprise companies, including Sephora, Papa John’s, Walmart, and USA Today.

While it might not be ideal for smaller sites, it’s a good fit for enterprise companies looking to improve A/B testing and run more out-of-the-box tests.

Core features of the platform include:

  • The ability to run A/B and multivariate testing on mobile, app, or desktop platforms.
  • AI-powered targeting allows you to create incredibly granular segments based on user behavior.
  • Drag-and-drop text editor makes it easy to test any feature of your site, from the navigation bar to coding.
  • A broad range of goals including actions like demo requests, browsing behavior, and conversions.
  • Bayesian statistics engine doesn’t just track tests; it helps you understand the significance of tests by offering gain probability and media value.
The Best A/B Testing Tools - AB Tasty

There are a few drawbacks. AB Tasty doesn’t currently offer heat map tracking, while Optimizely does. Personalization features are in a separate tool, so it could cost more. Since they don’t list pricing on the site, it’s difficult to say for sure.

They also don’t support testing for paid ads, while Google Optimize does.

Is AB Tasty right for you? I don’t recommend it for smaller sites or those just getting started. It’s a full-featured tool with tons of options and ways to test, so it’s a great choice for enterprise companies, especially those in e-commerce.

4. Apptimize: Omni-Channel A/B Testing for Mobile-Focused Customer Journeys

Pricing: Contact for custom pricing. However, they do offer a 30-day free trial.

Having an app is good for business. A recent study found that 57 percent of shoppers prefer shopping in an app over other channels. However, A/B testing on apps is more challenging.

If you have an app or a buyer journey that crosses platforms, Apptimize might be a good solution for A/B testing. Apptimize provides A/B testing tools for web, mobile, OTT, and in-store. They specifically focus on testing for companies with frequent product rollouts, such as software companies.

Is it the right fit for your business? If your customer journey crosses platforms, it’s a solid option. Features include:

  • Robust A/B, multivariate, split testing, including in-person, in-app, website, and mobile sites.
  • Access controls and permissions limit who can make changes.
  • Funnel analysis to see how your test impacts conversions and other goals.
  • Activity dashboard to quickly see historical testing stats.

In addition to A/B testing tools, Apptimize offers features for workflow management to make the entire process smoother.

Overall, the Apptimize website is a little light on specific features, but they do focus on helping product teams test and personalize rollouts and manage new features.

If your goal is to figure out which color CTA button to use, this tool isn’t for you.

If you are constantly rolling out new features, want to better understand who your customers are, and want customers to enjoy a personalized experience across all devices, Apptimize is worth a try. Plus, they offer a free trial, so you can see if it’s a good fit.

5. Adobe’s Target Testing Tool: Full-Featured, Enterprise A/B Testing + Personalization Tool

Pricing: Contact for custom pricing. Plans vary based on product options, volume, and whether you need omnichannel testing. No free trial.

Adobe Target is a full-featured testing platform that allows businesses to test the entire customer experience, including images, copy, UI, apps, layout, background colors, and more. It can also test personalization’s impact, which is essential considering personalized CTAs convert 202 percent better than default CTAs.

Adobe Target includes:

  • Strong A/B testing features allow you to test just about every part of the user experience.
  • Visual composer makes it easy to create and run tests.
  • Multivariate and multiarm bandit testing to funnel traffic to the most successful experience earlier in the process.
  • Easy to set up, guided workflow enables you to quickly set up, test, and launch.
  • The ability to test on the client-side, server-side, or both.

Target also integrates with other Adobe products in Adobe Experience Cloud, so this is a great option if you’re using Adobe for analytics, insights, and content.

According to online reviews, Target is not beginner-friendly, so it’s probably not ideal for those just starting out. However, if you’ve used other A/B testing tools or are familiar with Adobe’s suite of tools, you likely won’t have any issues. Adobe also offers plenty of training modules to get you up to speed.

6. Intelligems: A/B Test Pricing for E-Commerce Stores

Pricing: Contact for pricing.

Most A/B testing tools focus on titles, headlines, and button colors. When it comes to driving e-commerce conversions, however, pricing can have a huge impact on conversion rates. Intelligems is an A/B testing tool designed for Shopify store owners to test pricing changes.

Does dropping your price a few cents impact conversions? What about raising prices? The only way to find the perfect price point is to test.

With Intelligems, you can easily test how pricing and features like Subscribe and Save impact LTV, checkouts, and long-term growth.

The Best A/B Testing Tools - Intelligems

Features include:

  • Easy-to-use test creator so you can test and launch tests faster.
  • Sophisticated data collection is turned into an easy-to-read data dashboard where you can see results at a glance.
  • A flexible testing structure allows you to see how shipping, discounts, and pricing (or any combination of the three!) impact a range of data points.
  • Expert recommendations ensure you develop a solid strategy based on expert insights.

This tool is relatively new but could be a game-changer for e-commerce stores. They are accepting suggestions for new features, so hopefully, they’ll expand testing options in the future.

7. VWO: Similar Features to Optimizely, but More Affordable

Pricing: Contact for full pricing, but Capterra reports pricing starts at $199.00 per month, which is far below Optimizely’s rate.

VWO is another full-featured testing tool similar to Optimizely and Google Optimize. If Optimize isn’t quite enough for your needs, but Optimizely is too pricey, VWO may be the perfect fit. It offers sophisticated testing funnels that are insanely customizable at more affordable rates.

VWO features include:

  • Create and launch tests for a range of tests, including A/B, split URL, multivariate, abandoned carts, and landing pages.
  • Targeting based on audience, behavior, campaign, and context.
  • Drag-and-drop test creator.
  • Engagement tracking and goal setting.
  • Customized visual reporting tools.
  • Mobile website testing.

VWO also tracks more than just traffic and conversions. It also leverages advanced tracking methods such as heatmaps, pageviews, screen activity, and user interactions.

The platform offers three plans, with higher plans offering additional features like campaign scheduling and custom JavaScript targeting.

One drawback is the lack of data storage. Heatmaps tests, for example, only store testing data for 60 to 90 days according to some reviews.

8. Unbounce: Landing Page Builder With A/B Testing Tool

Pricing: Paid plans start at $90 a month for up to 500 conversions and 20,000 visits. Unbounce offers a free 14-day trial.

Most of the tools we’ve covered so far are stand-alone A/B testing tools. You add a tracker to your website, then you can build, test, and launch A/B testing.

Unbounce is a little different. It’s actually a landing page tool with A/B testing baked into its software. Want to test your PPC landing pages? Test the impact of personalization? You can do all that—and a lot more.

A/B testing features from Unbounce include:

  • Unlimited A/B tests on all landing pages.
  • Easy-to-use test builder. Just duplicate your current page, change the elements you want to test, and launch.
  • Performance comparison tool to determine which page wins out.
  • A/B test sticky bars to determine which offers drive better results.
  • Smart builder that creates landing pages in just a few minutes.

Compared to full-featured A/B testing tools like Optimizely or VWO, Unbounce definitely lacks features. However, if you already use Unbounce or are considering it for landing pages and sticky bars, the A/B testing features are a strong selling point.

Unbounce is also more affordable than other testing tools, making it ideal for dipping your toe into A/B testing.

9. Facebook’s Experiments Tool: Free Tool to Test Social Ads

Pricing: Free to test, though you will pay for ads.

Social media ads can drive conversions, build brand awareness, and drive traffic to your website. However, it can also be challenging to tell which headline, offer, CTA, or image is responsible for driving clicks (and conversions).

When you consider the average conversion rate for Facebook ads is 9.21 percent, it’s clear there is plenty of room for improvement.

Recently, Facebook launched their Experiments Tool, designed to make it easier to A/B test paid ads on the platform. Brands can test campaign groups, campaigns, or ad sets against each other and easily see which performs better.

The Best A/B Testing Tools - Facebook Experiments

To get started, create your Facebook ads first in Meta Business Manager (aka Facebook business manager). Then, head over to Experiments Tool. Click Tests to get started and then select A/B test.

You’ll be prompted to select the ads you want to A/B test, schedule your campaigns, and name the test. You can also determine how Facebook should choose a winner based on key metrics like cost per result, cost per conversion, cost per 1,000 people reached, and cost per purchase.

When you’re done, it will ask you to review your testing parameters before launching your test.

This tool is important for two reasons: First, it’s straightforward to use, which isn’t the case for some of the more full-featured A/B testing tools. It’s also one of the few tools that allow you to A/B test social ads to optimize performance.

Currently, the tool doesn’t appear to work on Instagram, but hopefully, they’ll add that feature.

10. Ominconvert’s Explore: CRO + A/B Testing for E-Commerce

Pricing: Plans start at $167 per month.

For e-commerce, A/B testing is about more than testing CTA button copy or seeing if a top sticky bar converts better than a bottom sticky bar. It’s about pricing, product pages, images, mobile vs desktop, and so much more.

While most tools on this list work in any industry, Ominconvert was built with e-commerce sites in mind. Features to check out include:

  • Ability to test more than one website at a time.
  • Fast, professional support with a four-hour response time.
  • Advanced segmentation using JavaScript, cookies, UTM parameters, data layer attributes, and more.
  • Exit-intent and triggered overlay testing.
  • A/B and personalization testing dig deep into the customer journey.
  • CDN cache bypass using a dedicated browser extension.

You can also set and track as many goals as you want and gain insights into why specific tests aren’t working.

It’s worth noting this is not a tool for beginners; it can be code-heavy at times and requires a pretty decent understanding of your site’s backend. However, it’s also affordable at $167 per month. Ominconvert is used by several powerful brands, including Samsung and ING, so they definitely know their stuff.

11. Nelio A/B Testing: Powerful A/B Testing Plugin for WordPress

Pricing: Plans start at $24 per month for up to 5,000 views.

More than 455 million websites use WordPress—and you might be one of them. If you’re looking for an A/B testing tool that plays nice with the most popular CMS on the market, you’re in luck.

Nelio AB offers powerful A/B testing tools right in your WordPress dashboard. No more switching tools, integrating a dozen platforms, or getting lost trying to figure out how to set up a split test. Instead, you can click and install Nelio AB in just a few minutes.

Here are a few features Nelio AB provides:

  • Unlimited experiments to test pages, headlines, menus, themes, CTAs, widgets, and more. Pretty much any part of your WordPress site can be tested and improved.
  • No technical knowledge is needed. You don’t need to know how to code, how to read Java, or even what makes a test statistically significant.
  • Easy-to-read reporting tool provides insights and results with the click of a button.
  • Test finer details of your site using CSS testing (if you’re into that kind of thing).
  • Track how users navigate your website using heatmaps, scroll maps, and confetti.
  • Define goals and conversions to track what actually matters on your site.
  • Integrate with most of your other plugins, including JetPack, W3 Total, and WooCommerce.

While it’s missing some advanced features (like detailed segmentation), it still offers plenty. The fact that it lives in WordPress makes it convenient to use.

12. Freshworks: A/B Testing for Multichannel Engagement + Automation

Pricing: Free for up to 100 contacts; paid plans start at $19 per month.

Want to improve conversion rates? Personalization should be part of your marketing strategy. According to Salesforce, 66 percent of customers expect companies to understand their needs and expectations.

Freshworks can help you provide the custom experience your customers crave. It’s not an A/B testing tool; rather, it’s a CRM with built-in automation features, including A/B testing, split testing, and segmentation.

In addition to running tests, Freshworks also provides:

  • email marketing campaigns
  • landing pages
  • event tracking
  • marketing reports
  • chat campaigns
  • CRO testing

Freshworks also offers A/B testing features such as split URL testing, landing page optimization, segmentation, and detailed reporting. While the tool lacks more advanced features like heatmaps, its built-in A/B testing features make it worth a look, particularly if personalization is important to you.

13. A/B Testing Significance Calculator: See How Much Different Tests Impact Sales

Pricing: Free.

A/B testing tools offer a ton of data. Unfortunately, understanding the data can be a challenge. Is Test A actually better or did it just get more traffic? Do you even have enough traffic to make a decision?

That’s where my A/B testing calculator comes to the rescue. Plugin your test results, and see exactly which landing page, CTA, headline, or website drives better results.

The Best A/B Testing Tools - AB testing Significance Tool NeilPatel

With the click of a button, you can see how much impact your recent test had on sales. Want to check the result of a multivariate test? Click the “Add Another Variation” button to see how three, four, or more tests stack up.

14. Title-Generator.com: Title Generator to Find New Titles or Headings to Test

Pricing: Free.

Testing titles and headlines is a sure-fire way to increase conversions and make sure blogs, landing pages, email, and web pages perform well. Coming up with snappy new titles, however, can be a challenge.

That’s where a title generator tool comes in handy. Simply input your main keywords and the tool will generate a list of 700 headlines.

The Best A/B Testing Tools - Headline Generator

Review the list, decide which fits your content or ad the best, and add it to your A/B testing workflow.

As you can see from the image above, many are adjustable based on the content, so use these as inspiration, not set headlines you have to use.

15. Ad Headline Idea Generator: Free Tool to Generate Paid Ad Headlines to A/B Test

Pricing: Free.

When it comes to paid ads, there are several areas to test—the headline, image, ad copy, and landing page. If you have trouble coming up with different ad headline options, this tool can help.

Inkforall’s Ad Headline Idea Generator uses AI to generate ad headlines and copy. Simply enter your current ad, log in via Facebook, Google, or Microsoft, and the tool will generate a new ad using the information you’ve provided.

The Best A B Testing Tools - Inkforalls Ad Headline Idea Generator

While the AI isn’t perfect, it’s an easy way to find new ad formats to test. I do recommend reading and editing the AI generation—they definitely aren’t perfect. If you’re struggling to develop different ad versions to test, this tool is good for inspiration.

A/B Testing Tools Frequently Asked Questions

How do A/B testing tools work?

A/B testing tools generally offer a visual interface and tracking features to help businesses set up, run, and track the performance of tests. Most tools require you to add a tracking pixel to your website to track test performance.

Can you do A/B testing on social media?

Yes, but it requires a different setup than A/B testing on your website. Most social platforms support A/B testing on ads in their business center where you can test ad creatives, copy, or images.

You cannot A/B test post engagement or conversion directly. However, you can test social traffic impact by using A/B testing on your landing pages.

How do you get started with A/B testing?

The first step of A/B testing is goal setting. What do you hope to improve? Do you want more traffic, higher conversions, more social engagement, or something else? Then, make a hypothesis to test.

What elements should you A/B test?

Simply put, any elements! Do you think changing the CTA will improve conversions? Do you want to see if a different landing page image will increase demo sign-ups? Once you know what you want to test, choose one of the A/B testing tools from the list above and launch your test.

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Conclusion: A/B Testing Tools

A/B testing is the cornerstone of building an effective digital marketing strategy. These 15 A/B testing tools will help you build, launch, test, and record the results. If you’re just getting started with A/B testing, you can’t go wrong with Google Optimize. It’s easy to use, works with other Google tools, and allows you to run up to five tests at a time.

If you need more features or want a tool that does more than just run A/B tests, one of the other tools on this list might fit your needs.

Did your favorite A/B testing tool make the list? If not, share it in the comments.

How to Lower PPC Churn Rates

It’s a pay-to-play world. From social media to Google Ads, companies invest thousands of dollars a month into paid ads. However, there’s a lurking metric you might not be tracking: your PPC churn rate.

When it comes to paid ads, most marketers and business owners track metrics like click-through rate (CTR), quality score, and cost per click (CPC). While those are important metrics, they tell only part of the story.

If your PPC conversion rates are high, but your overall revenue isn’t, the issue might not be your ad. It might be that your customers aren’t sticking around.

What is the elusive PPC churn rate, and, more importantly, why should you care?

What Is PPC Churn Rate?

Your PPC churn rate is the number of people who convert via paid ads but don’t hang around. They might buy or subscribe to your product or service from a paid ad and then decide to end the relationship.

It’s similar to a standard churn rate in that it tracks the number of customers who convert but then leave your company. However, your PPC churn rate looks specifically at the customers who convert from your paid ads from platforms like Google Ads.

Why You Should Care About Your PPC Churn Rate

Most PPC metrics tell you how well your ads convince people to buy. For example, CPC tells you how much you spend to get one person to click on your ad. Conversion rates tell you how often people actually purchase from your paid ads.

Those critical metrics let you know if your ad and landing page match, if your targeting is on track, or how well your copy speaks to your audience.

There’s also a lot those metrics don’t tell you.

For example, how well does your onboarding process work? Do your ads focus on the features customers care about the most? Are customers disappointed with your product or service?

Let’s look at a (fictitious) example to see why PPC churn rates matter. I’m looking for a grammar tool, so I type in “grammar help.” The first ad is for Grammarly, and it says it will help me eliminate mistakes and find the right words.

PPC churn rate example

Say I decide to purchase based on that ad. However, a few weeks down the road I find the tool didn’t quite meet my expectations. Maybe it didn’t work as well as I had hoped, was too hard to use, or I found a better solution. I end up canceling my subscription.

Does that mean the ad didn’t work? No, the ad did what it was supposed to do, but something along the way didn’t meet my expectations.

If Grammarly is only tracking their PPC conversion rate and not their churn rate, they might not realize they are losing customers until it’s too late.

Here are a few things PPC churn rate can tell you:

  • how well your onboarding process works
  • whether customers’ expectations match your product or service
  • whether your competitors offer a feature you don’t
  • if your customer service is terrible
  • if your documentation is confusing

If you aren’t paying attention to what and why customers are leaving, you might be wasting valuable ad spend on customers who won’t stick around.

How to Calculate Your PPC Churn Rate

To calculate your PPC churn rate, you’ll need to calculate how many customers sign up from your PPC ads and then how many customers from paid ads you lose by the end of the month.

The formula you’ll use to calculate churn rate is:

(Customers who left by the end of the month / Customers from PPC ads at the start of the month) x100

For example, if your business has 100 customers who converted from PPC ads at the beginning of the month, and it loses 25 of those customers, you’d calculate your PPC churn rate like this: 

(25/100) x100 = 25% PPC churn rate

One of the biggest challenges of accurately tracking PPC churn rate is following customers that convert via paid ads throughout their lifecycle so you can tell when they churn. If you can’t access this data, you can use your overall churn number, but it won’t be quite as accurate.

If possible, use a customer relationship management (CRM) system or other customer lifetime tracking tool to see where customers come from and when they leave.

Strategies for Lowering Your PPC Churn Rate

Now you know how to calculate your churn rate and why it matters, but what happens if you realize there’s an issue?

If you are disappointed in your churn rate results, there are several ways to improve them. Let’s look at a few.

Figure Out Why Your PPC Churn Rate Isn’t Up to Snuff

The first step to addressing a high PPC churn rate is to identify why it is higher. This can be a challenge because there might not be an easy answer, or you might have several issues!

Start by looking at things like:

  • Has your software become outdated?
  • Has a competitor created a better solution or feature you don’t have?
  • Are there issues with the quality of your product?
  • Do you have a customer service strategy?
  • Do you provide documentation?
  • Is your onboarding process lacking?

Perform a competitive analysis and UX testing to try to locate the cause. Customer reviews may also shed light on where customers are struggling.

If you can find the source of your high churn rate, obviously, you can lower it. However, what if the cause of churn isn’t clear? Let’s look at a few other strategies.

7 Ways You Can Use Customer Loyalty to Lower PPC Churn Rate

One of the best ways to reduce churn rate is to make sure your customers are happy. After all, satisfied customers are far less likely to leave.

Here are a few ways to improve customer loyalty.

#1: Offer Loyalty Rewards

Rewarding long-term customers fosters a bond between your brand and your customers. Consider offering high-value customers early access to new features, a dedicated customer support line, or a free month for signing up for a new year.

#2: Make Customer Service a Priority

One of the top reasons customers churn is poor customer service. Don’t make customers wade through terrible documentation to figure out how to use your tool or service. Create an easy-to-use FAQ or video documentation and consider using a chatbot to provide timely service.

#3: Create a Community

People like to feel like they are part of something bigger than themselves. Creating a community lets die-hard fans interact with other customers, allows you to interact with customers, and can drive user-generated content you can use in other marketing efforts. Use a platform like Facebook, Reddit, or Slack to create a place where your customers can get tips, make new friends, and interact with your team.

#4: Reduce Customer Friction

Customer friction refers to anything that makes your customer’s life more difficult. For example, poor UX, a lack of training for customer support teams, or hard-to-navigate documentation. Making it easier for customers to buy, navigate your website, and get information improves customer loyalty by ensuring customers can get what they need quickly.

#5: Make It Easy to Get in Touch With You to Help Lower PPC Churn Rate

Good customer service is crucial to reducing your churn rate. Nothing makes customers cancel faster than struggling to get a hold of support when they have a question or an issue.

Start by responding quickly to messages and posts on paid ads. For example, Sipsey Wilder ran this paid ad on Facebook for their hip bags.

example of treating customers well, which could help your PPC churn rate

The ad has several hundred comments, and the brand made sure to respond to questions and requests from customers.

example customer review - lowering your PPC churn rate

Responding provides customers with the information they need and establishes trust.

Here are a few more tips:

  • In your PPC ad, provide the email address or phone number of your customer service or sales team.
  • Make sure your contact information is displayed clearly on your website and key landing pages.
  • Use a chatbot to provide answers to frequently asked questions.

If customers know they can get in touch with you and count on you to help them, they will be less likely to cancel your product or service when they get frustrated.

#6: Create a Smooth Onboarding Process to Lower PPC Churn Rates

Paid ads might convince a customer to convert, but the onboarding process can make or break how the customer feels about your brand.

Ensure your onboarding process is seamless. If people are confused about how to use or even set up the service your business provides, you have an issue. If customers don’t understand how to use specific features, they might not get any value from your product or service.

Here are a few ways to improve the onboarding process:

  • Make the process easy: Label documents and make them easy to understand. Add action items if necessary. For example, if users need to install a code or sign a document, make that clear and provide documentation to walk them through the process.
  • Ask what contact method they prefer: Some customers may prefer email, others phone. They might be in different time zones. Make sure you know when and how to contact them most efficiently.
  • Offer training and tips: Make sure customers understand how to make the most of your offering by creating an automated email campaign that shares tips on utilizing your tool or product.
  • Only gather the information you need: Some information is critical, like a customer’s language preference or email address. However, do you really need their physical address or company name? While that information might be great for your sales or marketing team, consider whether it benefits the customer or if asking will just annoy them.
  • Take your time: It might be tempting to explain how awesome your tool or service is right away. However, introducing too many features at once can be overwhelming to customers. Instead, use triggered popup boxes or spaced out emails to explain features over time. Start by engaging customers so they care enough to want to learn about all those extra features later.

You could also test your onboarding process every few months. There’s a good chance what works now might not be as successful in six months, or you might find that specific types of customers need more (or less) support during the onboarding process.

#7: Provide a “Cancellation Survey” to Those Who Cancel

If you’ve ever left a job, there’s a good chance you were asked to do an exit interview where the company asked why you were leaving and what they could do to improve. These interviews allow companies to gather honest feedback about things like work culture and management decisions.

Cancellation surveys serve the same purpose: Understanding why customers are leaving allows you to improve and prevent other customers from leaving.

When people go to cancel, attach a survey with just a few questions. For example, when the user clicks “cancel,” a question box could come up and ask why the customer is leaving.

Make it easy to complete by offering a multi-choice answer without too many choices so users don’t get overwhelmed and click away. For example, “too expensive,” “went with a competitor,” or “no longer needed the service.” Create an “other” option with an answer box so customers can leave more detailed feedback if they wish.

Conclusion

Tracking the effectiveness of paid ads starts with tracking metrics like CTR and quality score, but it shouldn’t end there. Tracking your PPC churn rate highlights issues that can tank long-term profits.

Start by figuring out why your churn rate is high and remember that several different issues may contribute to customers leaving.

Next, focus on improving customer loyalty, making it easy for customers to reach you, and streamlining the onboarding process. Finally, ask churning customers why they are leaving. You might find the answer to your problems is an easy fix; and if not, our agency here to help.

Are you struggling with high PPC churn rates? What strategies will you try first?

Raise Your Recession Business Banking Rates and Get Funding Even in a Bad Economy

Do You Need to Know Just How Banks Determine Your Recession Business Banking Rates?

Banks are in the business of judging your company’s creditworthiness. This has a direct relationship to several important issues. Ignore these at your peril! It pays to take the time to try to understand how your recession business banking rates will work.

Recession Era Funding

The number of American financial institutions and also thrifts has been decreasing gradually for a quarter of a century. This is from consolidation in the market along with deregulation in the 1990s, decreasing obstacles to interstate banking. See: https://www.fundera.com/blog/happened-americas-small-businesses-financial-crisis-six-years-start-crisis-look-back-10-charts

Assets concentrated in ever‐larger banks is troublesome for local business proprietors. Big financial institutions are a lot less likely to make small loans. Economic recessions mean financial institutions become more careful with financing. For this reason, you need to understand your business bank ratings. It’s the only way you will be able to improve them.

Your Recession Business Banking Rates – It All Has to do With Your Bank Credit Score

But what’s that all about?

Did you know there are many ways you can ravage your bank credit score? It is, regrettably, quite easy to run a power saw through your bank rating. Your recession business banking rates can easily end up taking a hit.

But before going any further, do you know the difference between bank credit ratings and small business credit?

Business credit is the full and complete amount of cash that your small business can receive from all manner of lenders. That means credit unions, credit card companies, and also renting businesses. And it also means vendors, under what’s called trade credit or vendor credit or trade lines.

A bank credit score, on the other hand, is a measure of the full amount of borrowing ability which a company can get from the banking system only.

Bank Credit Scores Explained

A company can get more business credit fast . That is, as long as it has at least one financial institution reference. Plus it must have an average day to day account balance of at the very least $10,000 for the most recent three months. This setup will generate a bank credit rating of a Low-5. So this means it is an Adjusted Debt Balance of from $5,000 to $30,000.

A lower score, like a High-4, or balance of $7,000 to $9,999 will not result in an automatic turn down of the small business’s loan application. But it will slow down the approval process.

What is a Bank Rating?

A bank rating is a measure of the average minimum balance as kept in a business bank account over a 3 month long period. Hence a $10,000 balance| will rate as a Low-5, a $5,000 balance will rate as a Mid-4, and a $999 balance will rate as a High-3, etc.

A company’s chief goal ought to always be to maintain a minimum Low-5 bank rating (or, an average $10,000 balance) for a minimum of 3 months. This is because, without at the very least a Low-5 score, most financial institutions will assume a business cannot pay back a loan or a business line of credit.

Yet there is one point to keep in mind – you will never see this number. The financial institution will keep this number in its back pocket.

The Bank Rating Ranges

The numbers work out to the following ranges:

To get a High-5 rating, your business will need to have an account balance of $70,000 to $99,999. For a Mid-5 score, your business has to have an account balance of $40,000 to $69,999. And for a Low-5 score, your company should hold onto an account balance of $10,000 to $39,000. So your small business needs this level bank rating or better to get a bank loan.

For a High-4 score, your small business needs to have an account balance of $7,000 to $9,999. And for a Mid-4 rating, your company must have an account balance of $4,000 to $6,999. So for a Low-4 score, your company will need to have an account balance of $1,000 to $3,999.

Your Recession Business Banking Rates – It Can Be Scary Easy to Damage Your Bank Rating

And now, without further ado, here are 7 ways you can leave your bank score in tatters. These methods can all too easily hurt your recession business banking rates.

7th Way to Ruin Your Bank Credit

Don’t maintain a minimum balance for at least three months. Since every bank score cycle has a basis in the last 3 months, a seesawing balance will harm your bank score.

6th Way to Ruin Your Bank Credit Rating

Don’t bother to assure that your company bank accounts are on report the exact same way as all your small business records are. And do not assume they are on report with the exact same physical address (no post office box) and contact number. Sow confusion here by editing one and not another, or not dealing with an error if there is one.

Recession Business Banking Rates Credit Suite

Have a look at our expert research on bank ratings, the obscure reason why you will – or won’t – get a bank loan for your company.

Fifth Way to Destroy Your Bank Credit

To support # 6, don’t make sure that each and every credit agency and trade credit vendor likewise lists the business name and address the precise same way. This is every keeper of financial records, earnings and sales taxes. It includes web addresses and email addresses, directory assistance, etc.

No loan provider is going to think of the myriad ways that a company may be listed, when they check out the business’s creditworthiness. So if they cannot find what they need fast, they will refute an application. Or it won’t be on the report to a company credit reporting bureau such as Experian, Equifax or Dun & Bradstreet.

For that reason, if they are not able to locate what they need quickly, they will simply reject the application. So make certain your documents are a mess!

4th Way to Damage Your Bank Credit Rating

Never handle your bank account responsibly. This means that your small business must not avoid writing non-sufficient funds (NSF) checks at all costs. Such is due to the fact that those decimate bank ratings. Non-sufficient funds checks are something which no company can afford to let happen.

Balancing checkbooks and accounts is so boring anyway. You’ve got adequate cash without even making sure, right?

Third Way to Ruin Your Bank Credit Rating

To add to # 4, do not add overdraft protection to your bank account ASAP, to avoid NSFs. Why bother thinking in advance or preparing for the future? Everything is going to be terrific permanently, right?

Writing checks insufficient funds (NSFs) is a sure way to wreck your bank score.

2nd Way to Damage Your Bank Credit Rating

Do not let your business show a positive cash flow. The cash coming in and leaving your business’s bank account should reflect a positive free cash flow.

A positive free cash flow is the quantity of revenue left over after a firm has paid all its expenses. According to Investopedia, it “represents the cash a company can generate after required investment to maintain or expand its asset base. It is a measurement of a company’s financial performance and health.”

When an account shows a positive cash flow it indicates your small business is generating more revenue than you use to run the firm. That means the bank will feel your small business can cover its costs.

So if you really intend to wreck your bank score, get whatever’s expensive for your company so your costs overtake your profits. Doesn’t every factory merit luxurious carpets in the loading dock?

Recession Business Banking Rates Credit Suite

Have a look at our expert research on bank ratings, the obscure reason why you will – or won’t – get a bank loan for your company.

First Way to Damage Your Bank Credit Rating

Financial institutions have quite the motivation to lend to a small business with consistent deposits. And an entrepreneur must also make regular deposits to keep a positive bank rating. The business owner has to make a lot of regular deposits, greater than the withdrawals they are making, to have and maintain a great bank rating. If they can do that, then they will have a great bank credit score.

Consistency is the hobgoblin of little minds, right? So be a free spirit!

Your Recession Business Banking Rates – It is Way too Easy to Destroy Your Company’s Bank Score – Even Though You Will Never See It

You, the entrepreneur must never make consistent deposits. And these deposits ought to never be more than the withdrawals you are making, to ruin your bank credit.

If you can do these things, then your company will have a horrible bank credit score. And then a bad bank credit score means your firm is much less likely to get small business loans. This is how you can truly muck up your recession business banking rates.

Your Recession Business Banking Rates – Just Kidding: Of Course We Do Not Actually Want You to Destroy Your Company’s Bank Credit Rating!

But your recession business banking rates are a thing of value. You should want to protect and nurture it. So, where do you go from here?

The First Great Way to Rescue Your Bank Credit Rating

Probably the easiest way to achieve and maintain an excellent bank credit rating is to deposit at least $10,000 into your company bank account. And keep it there for as much as six months. While you will still have to make regular deposits, this one simple step will assist in 3 ways. One, you will have kept an excellent minimum balance for at the very least 3 months. Two, you will probably not overdraw with such a great balance. And three, you will be at the magic minimum for a Low-5 bank credit rating. Thus you will be dealing with our # 4 and # 7, above.

And you may even have the ability to get around our # 3. But we still highly recommend overdraft protection.

Recession Business Banking Rates Credit Suite

Have a look at our expert research on bank ratings, the obscure reason why you will – or won’t – get a bank loan for your company.

The 2nd Excellent Way to Rescue Your Bank Credit Rating

A 2nd thing you can do is make certain your small business account details are consistent across the board, everywhere. While it may take some work order to make certain every little thing is right, you will be dealing with our # 5 as well as # 6, above.

The Third Great Way to Rescue Your Bank Credit Score

A 3rd thing you can do is make consistent deposits, as well as make sure they are greater than the quantities you are withdrawing each month. This will take care of our # 1 and also # 2.

Your Recession Business Banking Rates –Takeaways

Your bank score is not to be trifled with. The financial institutions maintain a mystery about them. Still, failing to keep your bank credit rating high will make it a whole lot harder to do well in business. In this way, you can defend and improve your recession business banking rates.

The post Raise Your Recession Business Banking Rates and Get Funding Even in a Bad Economy appeared first on Credit Suite.

When You Travel, be Aware Of The Exchange Rates

When You Travel, be Aware Of The Exchange Rates

, if you take a trip regularly to the very same location it might be sensible to acquire a bigger amount of cash reliant on the existing money exchange prices.

.

The prices can rise and fall as well as if you familiarize a beneficial price it is an excellent financial investment to acquire even more cash back then.

, if you’re preparing on taking a trip to one more nation you’ll discover on your own asking yourself regarding present money exchange prices.. When you obtain to your location, it’s crucial to recognize just how much your bucks will certainly go.

You just require to perform a search searching for existing money exchange prices. When you’ve selected a website the remainder is extremely simple.

You placed in the quantity that you would certainly suched as transformed and afterwards select the nation whose money you have as well as the nation whose money you intend to.

These websites have the existing money exchange prices and also you’ll see precisely what your cash deserves.

If you attempt to trade cash at a monetary establishment in the nation you are going to, it can likewise be perplexing. Many international financial institutions have English talking partners that will certainly describe the present money exchange prices to you, some do not.

, if this is the situation as well as you do not talk the language of the nation you are seeing it can be irritating trading your cash there.

.

One approach of learning existing money exchange prices is to see your neighborhood financial institution. They will certainly have one of the most approximately day prices. Your financial institution can additionally trade your cash for you before your journey.

Numerous financial institutions additionally provide this solution over the phone. They will certainly price quote the present money exchange prices in messages that are videotaped daily. The financial institution’s consumer merely calls an automatic system as well as can pay attention to the existing money exchange prices at their comfort.

A lot of these sorts of suppliers in fact bill a considerable service charge for this. Although the present money exchange prices might be beneficial the solution charge might make your journey a lot more pricey than you had actually intended.

Many individuals wait up until they get here in their location nation prior to trading their cash. In lots of airport terminals there are suppliers that will certainly do this for you. This is a really practical technique of trading cash it can likewise be expensive.

, if you are taking a trip at some time in the future as well as desire to make sure that you obtain the ideal worth for your buck you can examine out existing money exchange prices on the web.. There are numerous web sites that supply this details free of charge.

One approach of discovering out existing money exchange prices is to see your neighborhood financial institution. Your financial institution can likewise trade your cash for you prior to your journey.

They will certainly price estimate the existing money exchange prices in messages that are videotaped daily. The financial institution’s consumer merely calls a computerized system as well as can pay attention to the existing money exchange prices at their benefit.

Lots of individuals wait till they show up in their location nation prior to trading their cash.

The post When You Travel, be Aware Of The Exchange Rates appeared first on ROI Credit Builders.

When You Travel, be Aware Of The Exchange Rates

When You Travel, be Aware Of The Exchange Rates

, if you take a trip regularly to the very same location it might be sensible to acquire a bigger amount of cash reliant on the existing money exchange prices.

.

The prices can rise and fall as well as if you familiarize a beneficial price it is an excellent financial investment to acquire even more cash back then.

, if you’re preparing on taking a trip to one more nation you’ll discover on your own asking yourself regarding present money exchange prices.. When you obtain to your location, it’s crucial to recognize just how much your bucks will certainly go.

You just require to perform a search searching for existing money exchange prices. When you’ve selected a website the remainder is extremely simple.

You placed in the quantity that you would certainly suched as transformed and afterwards select the nation whose money you have as well as the nation whose money you intend to.

These websites have the existing money exchange prices and also you’ll see precisely what your cash deserves.

If you attempt to trade cash at a monetary establishment in the nation you are going to, it can likewise be perplexing. Many international financial institutions have English talking partners that will certainly describe the present money exchange prices to you, some do not.

, if this is the situation as well as you do not talk the language of the nation you are seeing it can be irritating trading your cash there.

.

One approach of learning existing money exchange prices is to see your neighborhood financial institution. They will certainly have one of the most approximately day prices. Your financial institution can additionally trade your cash for you before your journey.

Numerous financial institutions additionally provide this solution over the phone. They will certainly price quote the present money exchange prices in messages that are videotaped daily. The financial institution’s consumer merely calls an automatic system as well as can pay attention to the existing money exchange prices at their comfort.

A lot of these sorts of suppliers in fact bill a considerable service charge for this. Although the present money exchange prices might be beneficial the solution charge might make your journey a lot more pricey than you had actually intended.

Many individuals wait up until they get here in their location nation prior to trading their cash. In lots of airport terminals there are suppliers that will certainly do this for you. This is a really practical technique of trading cash it can likewise be expensive.

, if you are taking a trip at some time in the future as well as desire to make sure that you obtain the ideal worth for your buck you can examine out existing money exchange prices on the web.. There are numerous web sites that supply this details free of charge.

One approach of discovering out existing money exchange prices is to see your neighborhood financial institution. Your financial institution can likewise trade your cash for you prior to your journey.

They will certainly price estimate the existing money exchange prices in messages that are videotaped daily. The financial institution’s consumer merely calls a computerized system as well as can pay attention to the existing money exchange prices at their benefit.

Lots of individuals wait till they show up in their location nation prior to trading their cash.

The post When You Travel, be Aware Of The Exchange Rates appeared first on ROI Credit Builders.