Kent State's surprise onside kick to start game backfires in worst way possible

Kent State wanted to gain immediate momentum in their game Saturday afternoon – however, they got anything but.

The Flashes were set to kick to Eastern Michigan, but to the Eagles’ surprise, Kent State went for the onside kick instead.

It didn’t work out, as Eastern Michigan’s Kendric Nowling was able to recover it. And he gained possession of the ball standing up with room to run.

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So, he took off, and instead of what Kent State thought was the worst-case scenario in simply just playing defense at their own 45-yard line, Nowling took it all the way to the house for a game-opening kick return for a touchdown.

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NO. 7 WASHINGTON BEATS NO. 8 OREGON WHEN LAST-SECOND FIELD GOAL MISSES WIDE

That was the beginning of Kent State’s 28-14 loss to the Eagles, as they fell to 1-6 on the season.

Kent State was held scoreless until the end of the third quarter. In their first nine drives, they punted five times, turned it over on downs twice and fumbled once. The other was the end of the first half. The Flashes also lost fumbles on two of their three final drives as they tried to come back.

It was an ugly game in ugly weather overall, as both teams combined for 18 punts. Kent State actually outgained EMU, 343-218, but they were unable to fight back from their attempt at immediate satisfaction.

After their fourth consecutive loss, Kent State will host Buffalo next week. Saturday was Eastern Michigan’s second-straight win, and they will head to Northern Illinois next week.

Marketing Analytics: Everything You Need to Know To Start Leveraging it Today

When’s the last time you attempted to make a recipe in the dark? I’d venture to guess you’ve never done so. It’s unnecessary and reckless. Would you be surprised to learn, then, that more than 60 percent of companies have ignored marketing analytics data when making marketing campaign decisions?

Just like making a recipe in the dark is unnecessary and reckless, so too is ignoring the invaluable marketing data when making expensive and time-consuming decisions for your business.

In this post, we’ll introduce marketing analytics and its benefits. We’ll cover the types of marketing data and how to create your own report. Finally, we’ll highlight three examples of companies that used digital marketing analytics to their advantage.

What Is Marketing Analytics?

Marketing analytics is the use of data to evaluate the performance of a marketing activity or collective marketing efforts.

From 2012 to 2020, the share of projects where marketing analytics were used to make a decision has ranged from 29 percent to 43.5 percent. While this number seems low, it does go to show that using marketing analytics to drive your own business’s campaigns will give you an edge against the competition.

Why Is Marketing Analytics Important?

Before we get into the nitty-gritty details, it helps to understand why marketing analytics is so important. While some companies may argue that analytics data isn’t crucial to their business, others will stake their success solely on their ability to follow the data.

Perhaps the greatest benefit to digital marketing analytics is the ability for businesses to understand big-picture marketing trends and forecast future results.

On a micro level, marketing analytics can help a business to understand the ROI of their individual programs. This can help them to determine which programs to cut and which programs to invest in. It will also teach them what they need to know for future projects.

Finally, consider that sophisticated marketers (those who utilize 5 or more analytics tools) are 39 percent more likely to see an overall performance improvement in their marketing programs. Just imagine what that growth could look like across your portfolio!

Types of Marketing Analytics Data

When it comes to marketing analytics data, there are three categories it can fall into. Here’s a description of each, as well as examples of the metrics used.

Descriptive Analytics

Descriptive analytics provide insights into the current state of your business. They answer the question, “what is happening now?”

The types of metrics you’ll see here are surface level. They provide a quick snapshot of the business as it is today but without any analysis or reasoning behind it. These metrics include page views, revenue, units sold, average unit price, and conversion rate.

Diagnostic Analytics

Diagnostic analytics provide a root cause as to the descriptive analytics. That is, they answer the question, “why is this happening?”

When you have questions about your descriptive metrics mentioned above, you’ll dig into the diagnostic metrics. These dig deeper to find the cause of the diagnostic metrics by looking at things such as traffic sources, bounce rates, exit rates, and last touch channels.

Predictive Analytics

Predictive analytics provide a look into the future of your business. They answer the question, “what’s likely to happen in the future based on past and current trends?”

As you can imagine, predictive analytics requires more sophisticated input. While you can pull descriptive and diagnostic analytics and make connections, you cannot do so easily with predictive analytics. Instead, you’ll typically need the help of a predictive modeling tool or a data analyst.

How to Create a Marketing Analytics Report

If you’ve been tasked with creating a digital marketing analytics report for your business, the steps below will help to get you started.

1. Pull the Raw Data

Where does it all begin? With the raw data.

How you pull your data will depend on the tools and platforms you use. There are many free and paid options available and you may find yourself using more than one to get a fuller picture.

Step one of creating a marketing analytics report.

Google Analytics is a free tool that provides you with in-depth website analytics. If you’re using an e-commerce platform like Shopify, you may also have access to free analytics within your account. Paid options include HubSpot, Domo, and Tableau.

2. Understand Your Audience

There are two important questions to answer before you compile your data. They are:

  1. What’s the purpose of your marketing report?
  2. Who’s the audience for your marketing report?

To answer those questions, you’ll want to dig deeper by answering the following:

Are you pulling the data just to get a snapshot of the business, or is there something more specific in mind? Are you delivering the report to top-level executives or a direct manager? How will this data be used? How often will this data report need to be compiled?

A weekly report on the state of the business to your direct manager will look completely different than an analysis of a business unit to the CFO of the company.

3. Highlight the KPIs That Matter

You have the data and you know the purpose and audience for your report. Now it’s time to ensure you’re highlighting the right data in your report. This will come down to understanding the type of data analytics you’ll need to answer to your audience (e.g., descriptive, diagnostic, predictive).

Let’s say you’re tasked with reporting on the launch of your company’s newest product. It hit the virtual shelves two weeks ago and it’s time to evaluate its initial success. What does this look like?

Here you’ll be pulling descriptive analytics. This includes metrics like product page views, add to carts, revenue, and conversion rate.

It doesn’t end there, though, because your audience will likely want to know whythe above metrics are what they are. Whether they’re below or above the target goals, it’s good to understand what happened to get you where you are.

This means you’ll also be pulling diagnostic metrics like last touch channel and traffic source. You can also dig into the customer demographics and behaviors.

A screenshot of a variety of metrics in Google Analytics.
Step three of creating a marketing analytics report.

With this data, your report will begin to shape itself into more of a story than just a bunch of KPIs and graphs.

4. Use Visuals to Break Down the Data

You have the data, you know your audience, and you have your story. Now it’s time to consider the best way to tell your story to make sense to your entire audience. Visuals are a crucial way of doing so.

Visuals include graphs, charts, maps, funnels, and Venn diagrams. They are a great way to help you see your data in a new light andtell your story more effectively.

The good news is most analytics tools offer a suite of visualization tools so you don’t have to find yourself reinventing the wheel. However, programs like Microsoft Excel also make it incredibly easy to turn raw data into visualizations.

Examples of Marketing Analytics

It can be inspiring to see how other businesses are using marketing analytics to inform their decisions. Here are three examples for you to consider.

Marketing Analytics Example #1: Costa Rican Vacations

Averages are used frequently when evaluating marketing analytics. There is nothing inherently wrong with this approach, but as we’ll see below, it can be good to look at those outliers to determine the true efficacy of the average.

Looking beyond the average customer for Costa Rican Vacations has resulted in a 40 percent increase in website conversion.

According to Casey Halloran, the Co-Founder and CEO of Costa Rican Vacations, their team frequently looks to averages to inform their decisions: average spend, the average length of stay, and the average number of travelers.

Upon taking a deeper dive into the data, they realized the average number was so far off the actual customers’ metrics due to the extremes of the outliers. That is, the majority of their customers were on one end of the spectrum or the other with very few actually falling into the middle.

With this information, Costa Rican Vacations made a shift in its product offering. One way they did so was by adjusting the total budget slider on their homepage to go up to $20,000.

An image of the Costa Rican Vacations booking page.
An example of marketing analytics from Costa Rican Vacations.

By doing so, they opened up their offering to a new, higher spending customer base and increase website conversions by 40 percent.

Other businesses, too, can benefit from this example. After all, how often do we look at averages and medians without considering the impact of our marketing decisions on the outliers? With this in mind, take time to truly understand how average your average customer really is, or whether they’re simply a product of extremes on either end.

Marketing Analytics Example #2: Allrecipes

Allrecipes is the world’s largest digital food brand. It boasts 18 websites in 23 countries and more than 85 million users. No matter how large your brand, there’s always the competition to consider. To maintain their competitive advantage, Allrecipes worked with Tableau to better understand every stage of the customer journey.

The brand had several primary objectives, including to:

  • improve user experience
  • increase video engagement
  • drive mobile engagement
  • inform product strategy
  • expand user base
  • grow advertising revenue

Allrecipes leveraged Tableau, a business intelligence platform to visualize data all in one place. With custom dashboards and organizational collaboration, the brand was able to achieve numerous goals. In particular, let’s look at how Tableau’s device-level analytics enabled them to drive mobile engagement.

According to Esmee Williams, the VP of Consumer and Brand Strategy, mobile usage had increased from 8 percent to three-fourths of all visits in recent years.

The goal was to increase mobile usage while also providing a continuous experience across devices. They performed an A/B test which showed the mobile site on all devices as a way to learn more about how users interacted with mobile site elements.

An image of an Allrecipes page with various foods.
An example of A/B testing in marketing analytics from Allrecipes.

Using Tableau’s digital marketing analytics collection and visualization tools, Allrecipes used the data they collected to improve the mobile site. This included optimizing content and encouraging photo uploads with an easy-to-use interface.

While you don’t need to perform a cross-device A/B test to get these same results, your business too should evaluate mobile device engagement to understand customer behavior. Only then can you implement changes that have a measurable impact on customer engagement metrics.

Marketing Analytics Example #3: Netflix

Let’s end our examples with a titan of industry, Netflix.

Netflix has a customer retention rate of 90 percent which is far above Amazon Prime’s 75 percent and Hulu’s 64 percent. What is it that drives Netflix’s success? According to Netflix, its success is largely due to the collection and use of customer behavior analytics.

What kinds of data does Netflix collect and feed to their algorithm? Here are a few examples:

  • What time and date did a user watch a show?
  • What device was used to watch the show?
  • If the user pauses the show, do they resume watching?
  • Does the user binge-watch an entire season of a TV show?
  • If they do, how much time does it take to binge-watch it?

Of course, Netflix also looks to interactions the customer has with their shows and movies. If a user selects a show based on the 96 percent recommended rate by Netflix, does the customer finish the series? Do they rate the series well?

An image of the Netflix homepage.
An example of Netflix using marketing analytics to improve their customer experience.

With more than 150 million subscribers, Netflix has a large data pool from which to gather insights. This is critical to their success considering 80 percent of viewer activity is triggered by algorithmic personalized recommendations.

Marketing Analytics Frequently Asked Questions

Here are the answers to some of the most frequently asked questions about marketing analytics.

Are there additional types of marketing analytics data?

In addition to the three marketing analytics data types listed above (descriptive, diagnostic, and predictive), there are also said to be prescriptive analytics and cognitive analytics.

What are the three main components of a marketing analytics campaign?

Your digital marketing analytics campaign should be scalable, sustainable, and affordable.

What are the best marketing analytics tools on the market?

The needs of your business will largely inform your decision on marketing analytics tools. However, a few tools to consider are Tableau, Power BI, and Adobe Reporting.

Does my business need a data analyst to decipher our marketing analytics?

A data analyst can certainly offer important insights for your business. For small and medium-sized businesses, though, they likely aren’t necessary.

Marketing Analytics Conclusion

Marketing analytics is more than just a collection of data. It provides invaluable insights that could have otherwise gone unnoticed.

After all, when you’re making big decisions regarding your business’s marketing campaigns and programs, you need to evaluate all of the data available to you. Only with a proper analysis of previous data and current trends can you ensure you’re making the best decisions for your company’s bottom line.

What percent of your business’s marketing decisions are made using analytics?

10 Best E-commerce Email Marketing Strategies You Should Start Using Now

There are plenty of e-commerce marketing channels available to grow your business, such as social media, PPC, SEO, and network marketing.

Successful e-commerce business owners, though, know that email marketing is one of the most profitable channels available.

Let’s take a look at “what is e-commerce email marketing?” and why e-commerce businesses should use it.

Finally, we’ll delve into the 10 best e-commerce email marketing strategies that you can implement immediately for great results.

What Is E-Commerce Email Marketing?

E-commerce email marketing is a marketing channel that enables you to send marketing messages to current and potential customers. 

The strategies you use can be simple, like sending a weekly email blast with featured products, or complex—with multiple automated email series for cart abandonment, customer re-engagement, and exclusive membership deals.

Either way, the ultimate goal is to increase customer engagement and drive conversions.

Why Should E-Commerce Businesses Do Email Marketing?

As an e-commerce business owner, you’ve probably heard the sales pitch for just about every marketing channel there is. 

You may even dabble in email marketing currently, but perhaps you don’t understand just how valuable a tool it is to your sales strategy.

Email marketing is a unique process in that, unlike social media or SEO, you own every piece of the funnel. Most importantly, you own the email subscriber list.

Why is that so important? With 4 billion daily email users (which will climb to 4.6 billion by 2025), you can’t afford to miss this incredible opportunity.

Through email marketing strategies, an e-commerce business can benefit from brand awareness, customer engagement, and high-intent customers. We also can’t ignore the conversion rate boosts that e-commerce businesses see when they implement a solid email marketing strategy, with the best ROI when compared to other marketing channels. 

With an average of $36 earned for every $1 spent, that’s a whopping 3,600 percent ROI!

How to Do Email Marketing

While much of this article will focus on email marketing strategies for active marketers, we understand that not every e-commerce business is yet set up for email marketing. 

If that’s you and you are completely brand new to email marketing, here are the steps you should take first:

  1. Set realistic and sustainable goals to grow your business, such as building an email list or improving customer retention by X percent.
  2. Select an email marketing software like MailChimp or Constant Contact.
  3. Map out your initial campaigns (e.g., welcome series, abandoned cart series, or new product launches.)
  4. Decide how you’ll collect email addresses. Many e-commerce companies offer a small coupon in exchange for email addresses.
  5. Set up landing pages as needed for campaigns.
  6. Set up campaign tracking with your chosen analytics provider.

Take the time to establish a firm foundation and you’ll be off to a better start than even many seasoned e-commerce businesses.

Best E-Commerce Email Marketing Strategies

Whether you’re new to email marketing or you’re looking to optimize your current setup, our best e-commerce email marketing strategies will provide you with a solid foundation to build your email marketing empire.

1. Start With a Welcome Series

For the best impression with new subscribers, establish a welcome email series. This gives you a chance to share your brand story, highlight your best products, and even offer a discount to drive sales.

Beyond that, a welcome series drives serious engagement. With an average open rate of 68.59 percent and an average click-through rate of 16.05 percent, a welcome series is a great part of your larger email marketing campaign.

Why?

First and foremost, a welcome series implies more than one email. Two or three emails is the sweet spot and anything beyond that is considered “spammy” and may scare off new subscribers.

With two emails, you have the chance to welcome the customer and invite them to connect. With three emails, you have the chance to do the previous two while also getting to know the customer more personally.

Take, for example, the NewEgg welcome series below which welcomes the customer and then invites them to connect with the mobile app:

Best E-Commerce Email Marketing Strategies - Start With a Welcome Series
Ecommerce Email Marketing - newegg welcome email

Whether you choose two or three emails, you want to be sure to include a few key elements in each email. 

The initial welcome email should:

  • thank the subscriber
  • welcome them to the brand
  • let them know what to look forward to in future emails

If you made a promise upon sign-up, like a discount, that needs to be included as well. 

The second welcome email should then:

  • give subscribers a further way to connect through mobile apps or social media
  • focus on the value you or your products can provide to their lives
  • tell them why they should purchase

2. Be Sure to Include a Clear Call to Action

What do you want your subscribers to do? 

Whether that’s reading your latest blog post, watching a promotional video, or buying your newest product, your customers should know exactly what you want.

A call to action, or CTA, is a prompt given to users in a newsletter, on a website, or in a video. The prompt is usually a button or hyperlink that will help the user to achieve the goal.

According to Unbounce, including just one clear CTA in emails boosts clicks by 371 percent and sales by 1617 percent.

When it comes to effective CTAs, clear and concise is the way to go.

Create a compelling call-to-action for your email marketing campaigns by:

  1. Knowing the end goal.
  2. Using action-oriented words.
  3. Addressing your audience in the first person.
  4. Keeping your messaging short and snappy.
  5. Adopting a conversational tone.

You should also A/B test your calls to action regularly. 

This means testing variations of your most used calls to action to see what elements your users respond to best. This includes verbs, button shape and color, length, and word order.

Unbounce saw an increase of 90 percent in their click-through rate just by changing “Start your free 30-day trial” to “Start my free 30-day trial.”

3. Use Personalization to Segment Your List

When is the last time you received an email that was specifically tailored to you? 

If you’re like most people, that email had a greater chance of compelling you to act. 

In fact, personalized promotional emails lift transaction rates and revenue six times higher than non-personalized emails.

Personalized marketing has three categories: contextual, demographic, and behavioral.

  • Contextual personalization utilizes where a customer is in their journey. For example, just beginning to research the topic or being ready to make a buying decision.
  • Demographic personalization utilizes demographic information such as age, gender, location, and household income level to inform recommendations.
  • Behavioral personalization is the use of past purchases or website behavior (e.g., abandoned carts). Consider this email from Etsy that advertises products based on past purchases:
Best E-Commerce Email Marketing Strategies - Use Personalization to Segment Your List

Depending on the size of your email list, you can even combine these categories to create intersections. Try combining past purchases with new location-based recommendations.

As your segmentation becomes more specific, the marketing campaigns will become more personalized and, more likely than not, successful.

4. Automate What You Can

Campaign Monitor found that automated emails create 320 percent more revenue than non-automated emails. 

Therefore, automated email campaigns can be an invaluable tool in your overall marketing strategy. 

From welcome series to cart abandonment to transactional emails to re-engagement campaigns, automated emails for e-commerce can level up your email marketing strategy.

Any email marketing software worth its weight will publish advice to help you automate your emails. 

Klaviyo, for example, has various blog posts on topics such as automation flows to consider. It also has an automation user guide so you can set up your flows successfully.

5. Create a Dynamic Cart Abandonment Series

A cart abandonment series can be one of your most profitable series. 

With an average open rate of 41.18 percent and a click rate of 9.50 percent, abandonment emails have a great opportunity for conversion.

When creating one, consider:

  1. The number of emails in the series: Three or four emails typically work best.
  2. The frequency of and intervals between each email: Try sending one email an hour after the cart abandonment, another the day after, and your final one three days later.
  3. Discounts to offer: If you want to secure a sale, try offering a discount code on the products they have in their cart.
  4. Subject lines: Subject lines strongly influence the CTR of your cart abandonment series, and can make sure your audience opens their email and reads the information you’re providing.
  5. Calls to action: Your CTA needs to convince your prospective customers to return to their carts. 

Additionally, your cart abandonment series can be a great place to personalize. The obvious one here is to include the products left behind in the cart like Chewy does below:

Best E-Commerce Email Marketing Strategies - Create a Dynamic Cart Abandonment Series

6. Perform Split Testing

How do you know whether your email campaigns are as effective as possible? 

Without split testing, you don’t!

Split testing (sometimes called A/B testing) is a marketing strategy that pits two or more similar variations of an element against one another. 

For example, a split test may test the efficiency of two CTA buttons, one black with white text and one white with black text. 

The goal is to find the best variations of common email elements to ensure that your emails have the greatest return on investment—such as testing user experience design elements. 

This can result in better conversion rates of up to 400 percent. 

Try to test:

  • subject lines
  • preview text
  • product imagery
  • layout 
  • image size
  • font size
  • font color
  • button color
  • send day and time
  • copy
  • pricing and discounts
  • social media icons

When it comes to running successful split tests, there are some ground rules to follow:

  1. Stick with one variable at a time.
  2. Identify your goal.
  3. Know your “control” and your “challenger.”
  4. Split your groups equally and randomly.
  5. Decide significance parameters.

Once you have statistically significant (as determined by you) results in hand, it’s time to implement changes if necessary.

7. Use Email to Encourage Engagement

We’ve touched briefly on engagement in the welcome series section. However, engagement emails don’t need to be reserved only for welcome email campaigns.

Email newsletters offer a unique opportunity to capture your audience. This is especially true if open rates are high but click-through rates are lacking.

Segment your audience according to their engagement, and deliver appropriate messages accordingly.

Subscribers who have previously converted, for example, are 74.7 percent more likely to do so again. 

Here, you would want to capitalize on brand trust. Ask yourself: 

“Why did the customer buy from me before. Why should they do so again?”

This would be a good opportunity for a product recommendations email based on their previous purchase. 

If it’s a consumable product, then a subscription offer email is easy enough. If it’s a non-consumable product, then a complementary product email is a safe bet.

For subscribers yet to convert, focus on building brand trust and offer discounts to make a purchase less risky.

8. Offer Exclusive Experiences and Rewards to Loyal Subscribers

Segmentation makes it easier to personalize emails and reward loyal customers. 

By segmenting your email list by longtime subscribers or the greatest money spent, you can provide an exclusive experience that makes them feel valued by your brand.

Notice I say experience and reward as opposed to discount. 

Can a discount be a reward? Absolutely. However, discounts do have a downside. In particular, they can cheapen your brand’s value, especially in the eyes of loyal customers.

A loyal customer knows the value of your product. 

Instead of a discount offer, consider an experiential reward. This is also backed by millennial spending habits. After all, 78 percent of millennials would rather spend their money on an experience than a product. 

  • Give away once-in-a-lifetime trips.
  • Offer meet and greet events with brand ambassadors.
  • Make a brilliant rewards program.
  • Design a top-tier social media group where you host virtual events.

9. Set Up Back In Stock or Wishlist Emails

We’ve touched on the importance of automated emails, and we’ve even covered two automated campaigns in particular:

  1. A welcome series.
  2. A cart abandonment series. 

The next on our list to highlight is the back-in-stock (or “wishlist” emails.)

With recent constraints on the supply chain, more brands than ever have had item stocking and inventory troubles. 

You can either waste an opportunity by removing temporarily unavailable items from your website, or you can capitalize on customer wants with back-in-stock emails.

As the name suggests, back-in-stock emails alert customers when a product they expressed interest in is back in stock and available to purchase. 

Depending on your platform, a back-in-stock email option may be a product page feature or it may require additional configuration (and add-ons like an app). 

However much effort it takes on your part, the return is worth it!

According to a study by Barilliance, back-in-stock emails had the highest open rate (65.32 percent) when compared to alternative post-purchase emails.

10. Utilize Dynamic Content

We already know that personalization drives conversions. 

The same can be said for a subset of personalization known as dynamic content, which has been shown to increase email ROI by 100 percent!

So, what is dynamic content?

Dynamic content is personalized content generated based on user signals:

  1. Product recommendations based on past purchases or previously viewed products.
  2. Calls to action tailored to the user’s browsing behaviors. 
  3. Free exclusive offers (such as ebooks and white papers) for someone in the “research” stage of the buyer’s journey.

With most major email marketing software companies, dynamic content will be an impressive addition to most e-commerce email templates. 

E-Commerce Email Templates

Here are a few e-commerce email templates to help you build your e-commerce email marketing campaigns.

1. Welcome Email Template

This welcome email template combines clean lines combined with pops of color to be striking and eye-catching. When customizing it, make sure to use the large “featured image” space for a friendly brand image or a featured product lifestyle relevant to you.

Ecommerce Email Templates - Welcome Email Template

2. Abandoned Cart Email Template

The creative, clean design of this abandoned cart email template is great for any e-commerce site. Stylized text and a large product image make it easy to read, drawing attention to the humorous copy.

Ecommerce Email Templates - Abandoned Cart Email Template

3. Discount Email Template

Make your big sales event known with this beautifully stylized email template. Featuring bold text and modules for product imagery, your customers will easily see the value in your offer. 

Ecommerce Email Templates - Discount Email Template

4. Product Recommendations Email Template

Let your product recommendations do the talking with this image-heavy recommendations email template. The faux navigation also adds a standout touch that makes your readers feel as if they’re shopping your website.

Ecommerce Email Templates - Product Recommendations Email Template

5. Follow-Up Email Template

With a clean, streamlined design, this follow-up email template is ideal for soliciting post-purchase feedback from your customers. 

Ecommerce Email Templates - Follow-up Email Template

E-Commerce Email Marketing Frequently Asked Questions

How much should I make from e-commerce email marketing?

What you earn from e-commerce email marketing is relative to what you invest. With an average of ROI $36 earned for every $1 spent, you’re likely to earn more from e-commerce email marketing than most (if not all) other marketing channels.

How does e-commerce use email marketing?

E-commerce relies heavily on email marketing as a way to connect with both current and prospective customers. It’s used as a way to promote new products, communicate exclusive offers and deals, and engage with the target audience.

How do I start e-commerce email marketing?

To start e-commerce email marketing, all you need is an email marketing software, some e-commerce email templates, and one or two fully fleshed-out campaigns. The rest will fall into place as you grow your subscriber list.

How important is email marketing for e-commerce companies?

Email marketing is a critical part of any effective e-commerce marketing strategy. Without email marketing, you could be leaving tens or even hundreds of thousands of dollars on the table.

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Conclusion: E-Commerce Email Marketing

Whether you’re a new or seasoned e-commerce business owner, email marketing should have a large part to play in your overall marketing strategy. 

It’s not difficult to get started, and once you do you now have the best strategies in hand to make your campaigns a success. 

To recap, the 10 strategies you should implement in your e-commerce email marketing strategy are:

  1. Start with a welcome series.
  2. Be sure to include a clear call to action.
  3. Use personalization to segment your list.
  4. Automate what you can.
  5. Create a dynamic cart abandonment series.
  6. Perform split testing.
  7. Use email to encourage engagement.
  8. Offer exclusive experiences and rewards to loyal subscribers.
  9. Set up back in stock or waitlist emails.
  10. Utilize dynamic content.

With these strategies in place, you’ll know that you’re doing everything you can for boosting engagement and conversions.

Which of the above strategies are you most excited to implement in your email marketing strategy?

How to Vlog: A Complete Guide to Start Vlogging in 2021

If I told you that you could become a successful YouTuber/vlogger, would you believe me?

YouTube is certainly saturated; 500 hours of video are uploaded to YouTube every minute. There are dozens of million-dollar YouTubers and bloggers creating thousands of hours of video a year.

How could you possibly break through the noise?

Well, I’m here to tell you that video blogging still has huge potential.

The Potential of Vlogging and Why You Should Do It

Just look at the growth of video ad investment among brands and agencies and where it’s predicted to go:

average video spend and its impact on successful vloggers

It might not be as easy as it was several years ago to break onto the vlogging scene, but video is more important than ever to build a successful online marketing strategy.

Why?

First, video remains one of the best and most effective ways for people to get to know you.

When leads see you, their brain develops an impression of you that helps to build trust. You’re not just an anonymous content creator trying to drive your business. You’re a real person.

Second, video is a preferred method people have for gaining information. The stats don’t lie. People spend 2.6 times longer on pages with video than those without.

Third, the cost of good equipment keeps on falling, and the cameras in our phones keep getting better.

Fourth, video has a strong impact on the user experience, and therefore SEO. A video on your site can increase organic traffic by 157%. Check out this infographic:

why to invest in video how to become a successful vlogger

Finally, video blogging can be lucrative in itself. The top YouTubers and vloggers make between $14 and $22 million dollars a year.

The power of video is undeniable.

All of this brings up the question: how can you become a successful YouTuber?

Below are the steps you need to take to become a successful YouTuber, from starting a vlog and coming up with concepts for a video series to making a quality video and making sure people find your videos.

How to Come up With a Concept for a Series of Videos

Many people start by coming up with one idea for one video. That would be like starting a blog with an idea for only one article. As you probably know, that wouldn’t get you very far.

I explain how long content marketing takes in this video:

Video, like any other form of content marketing, needs a long-term strategy defined by a subject, tone of voice, and approach.

Here’s a question to ask yourself:

“What am I trying to convey to my audience?”

Once you know what you’re trying to do, you can define your vlogging content concept:

  • What should the format be? Should I do screen capture demos of step-by-step instructions? Should I be out and about talking to people? Should I talk into the camera?
  • What can I do with video that I can’t do in other formats like the written word?
  • How often am I going to make videos? How much time can I dedicate to them?

You have to document your plan to determine if it’s going to be feasible for long enough to achieve your goals.

The reality is people need to see consistency in order to understand why they should subscribe to your channel.

If you are making random, sporadic videos, it’s going to be harder to convince people to follow you.

The content of your video will be what determines your success.

That is, of course, only if you make quality videos.

How to Create Quality Video Content for Your Vlog

Video making is a complicated profession. When you see all of the elements that go into shooting a television broadcast or feature film, you will worry you’ll never be able to create anything like that.

how to become a successful vlogger.

The truth is, you probably can’t- and that’s okay.

People who are going to watch your video on your blog are not expecting a Steven Spielberg production.

People understand what vlogging is.

But that doesn’t mean that you should not care about quality. Quality is still super important.

Luckily, the cost of creating quality videos has been steadily dropping and continues to drop. There are more and more types of equipment available that can make your video go from amateur to professional-looking.

Step 1. Get a Camera and Tripod

You might be tempted to use your iPhone.

And honestly, cameras on smartphones have gotten amazing over the years. You have probably taken some great photos and videos on your phone already.

But smartphone cameras are difficult for serious video blogging for the following reasons:

  • they are hard to mount properly
  • they have very limited field of depth
  • they have very limited exposure options
  • the sound sucks

Selfie videos are best used for things like Instagram Stories.

They can be a part of your video strategy but shouldn’t be the foundation of it.

Cameras range in quality a lot, from basic models that run in the low hundreds to professional gear that can cost tens of thousands of dollars.

Most DSLR cameras also have video modes, though the options can be just as limited as on smartphones.

If you don’t know, DSLR cameras look like this:

build a successful vlog with camera equipement

The good news is that if you’re not chasing snow leopards in the wild, you won’t need all of those fancy settings.

What you need is a camera with a good lens that’s can take high-quality video. Not 4K necessarily, but enough quality to be able to work with if you want to add any extras.

You can find refurbished HD digital video cameras like this one for under $200.

build a successful vlog with a better video camera

Then, mount that camera onto a tripod. Nothing is worse than shaky video.

You could always place your camera on a table or shelf, but tripods are very affordable and give you 100% control of your filming.

Full-size tripods can go for less than $20, so there’s really no excuse not to have one.

successful vlog get a microphone

Step 2. Get a Microphone

You can either get a camera with a mic-in jack to plug in an external microphone (something you can also do when filming with your smartphone), or you can buy a USB microphone and record the sound directly to your computer.

pasted image 0 713

It depends on the type of conditions you’re filming in, but you usually don’t want to capture sound directly from the camera.

Separating the recording between two devices adds the challenge of having to sync up sound and image later.

You can overcome this by creating a clap sound that spikes up your audio visualizer for each syncing, then you line that up with the audio from the video.

video editing software for a successful vlog

I can’t stress the importance of having great sound in your videos. Sound is one of our fundamental senses and it should be a part of your marketing strategy.

Here are a few ways to leverage the power of sound:

Simply put, poorly recorded audio can turn people off and get in the way of you getting your message across.

Step 3. Create Your Lighting Setup

Lighting videos is an art all unto itself. But it’s surprisingly easy to get a great effect since there are normally only three primary lights in a video setup.

successful vlog with lighting diagram

The important thing is to separate yourself or your subject from the background. You can do this with the focus and depth of field, of course. But it really looks professional when there is a difference in lighting as well.

You don’t even need a professional lighting setup.

You can create a fairly decent lighting setup from lamps that you might have around the house.

You can also buy LED board lights that diffuse really well without getting hot — one of the drawbacks of using incandescent bulbs. You can buy versions that you can mount on your camera if you aren’t shooting in a controlled environment.

successful vlog how to light your videos

As a general rule, it’s better to be brighter. The image is clearer since the camera captures more light and therefore more detail.

Step 4. Get a Teleprompter

It’s great to be able to speak off the cuff effortlessly. There are some YouTubers with a natural style that works really well. Take the beauty YouTuber Freddy My Love. Her effortless and natural style has been honed from years of practice.

successful vlog example

Chances are, you will need help to deliver content in a clear and structured way.

You could memorize talking points and do a couple of takes. Then you can splice together the best parts.

That’s a longer process, though, than using a teleprompter.

A teleprompter makes it easier to hit all of the important points without memorizing or awkwardly transitioning between them. You could even write a script to follow verbatim.

But it’s more than a time saver. It drastically improves the way that you interact with your viewers.

Having notes or something written off screen causes you to break eye contact when you’re addressing your audience directly.

According to a study by Cornell University, humans will naturally increase eye contact with people that we admire or like.

Conversely, we tend to break eye contact when talking about embarrassing or uncomfortable subjects.

Viewers will subscribe to YouTubers and vloggers they respect. You can look directly into the eyes of your viewers while still reading your script or bullet points.

A teleprompter might seem complicated, but it’s actually pretty simple.

Teleprompting uses a slanted piece of glass to reflect the words so you can read them.

As long as there is darkness between the glass and the camera lens, the camera won’t pick up the light reflecting from the text on the glass. The camera will only see you.

You, however, will be able to clearly read the text as it scrolls. It looks like this:

how to use a teleprompter to vlog

You can buy a teleprompting setup and use your iPad or tablet with a teleprompting app.

There are also more advanced models that hook up to pedals for your feet that control how quickly the text scrolls.

If all that sounds like way too much, you can always try to build one yourself with a CD case and your smartphone to see if you like it.

Step 5. Do Your Makeup

This might sound a bit controversial – and I’m OK with that because I want you to have all of the options available to becoming successful – but people like watching videos with people who are put together.

(This explains why so many movie stars can be bad at acting.)

You don’t need to be Brad Pitt, and you definitely shouldn’t go overboard, but make an effort.

You’ve got an HD camera and a lighting setup. People have never seen you as clearly as right now.

For example, when you light yourself there will almost certainly be shiny parts of your skin. That’s your natural skin oil.

The most common makeup is a powder that absorbs oil so that your skin appears smooth without reflecting too much light.

how to vlog: tips on editing

Try testing your lighting setup and seeing where your skin is a bit too shiny.

Just to be clear, this goes for men as much as women.

Then, apply a powder if needed. Your video (and you) will look a whole lot more professional.

Step 6. Edit — A Lot

Making videos is like any other skill. You will get better at it the more you do it.

Video editing makes your life a lot easier by making it easier to cut between the best takes to more rapidly built your content.

Video editing software is easy to find — and use. iMovie comes on all macs and is available as an app on iOS.

The drag-and-drop interface makes it a snap to use.

how to successfully vlog editing tips imovie screenshot

If you are ever wondering how to do something, like shorten a transition or overlay an image, there are tons of tutorials on YouTube.

The bottom line is that you should be creating a lot of content. The majority of it you might not even use. But you get better and better each time you try something new.

And you should be careful to avoid oversharing. Instead, you should focus on a more qualitative approach.

Even if you think you did something great the first time through, force yourself to try it again.

You never know when you’re going to stumble onto something great.

OK, you’ve got the keys to actually making your videos to execute your strategy, now comes the hard part.

How to Get People to See Your Vlogs

When you make a video, you are in control of everything.

You decide how much you can invest time and money into creating your video. You decide who you work with and what you want the outcome to be.

Then, you decide when you put it online.

You don’t decide when other people watch it.

You can only try to grab their attention.

Getting people to watch your video can be difficult, but there are many steps that you can take to maximize your potential audience and get more people to click play.

Step 1. Create an Awesome Thumbnail

The first thing that many people will see is the thumbnail on the player before they start the video.

In fact, this is the piece of communication that reaches all the people that come across your video but don’t play it.

That digital real estate is your little promo box and can drive engagement. Take the time to make it great.

Here are two examples from Gary Vaynerchuk. He varies the style of the thumbnail from a photo collage with the title in a fun YouTube-style:

1 gary vee YouTube 1 how to vlog successfully

To a more elegant and serious tone when his subject matter is more inspirational:

1 gary vee YouTube 2 vlog successfully

There’s one thing you will always see in the thumbnail though: the title.

It’s crucial real estate that you can entirely personalize to get people to click.

You will have to abide by the brand values and guidelines, but you should create something custom to make sure you are putting your best foot forward.

To add a thumbnail to your video, click on the video in your video manager.

Then, in the middle of the screen next to the player, you will see a few images that come from your video that you can select as your thumbnail.

how to vlog successfully on Youtube

Click on upload image to add your own custom image. The best size is 1280 x 720 pixels. A 16:9 ratio works best since that’s the format of the layout.

Remember, though, that you have to keep your thumbnail under 2 MB.

Step 2. Optimize Your Video for Search

I’m not just talking about Google search here.

YouTube is the world’s second-largest search engine by itself. All of those searches are powering an insane amount of views.

To optimize for search, you need to work on your descriptions. YouTube can’t crawl through your videos like Googlebot crawls through your website.

You need to lend a helping hand to get YouTube SEO right. Here are a couple of things you can do:

  • Write a description of at least 250 words that outlines the subjects of the video.
  • Get your keywords in the description in the first few sentences, and use it at least 3 or 4 times in the body of the description.
  • Start the title of your video with your keywords.
  • Add tags. Tags help you show up in the related videos column when people are watching other videos.
vlogging - adding a description and basic info for your video
vlogging - adding tags to your videos

There are also a few of the advanced settings that are helpful to turn on. These features are mostly located under the “Tags” box as seen in the image above.

If your video is focused on a local area, you should add a localization to the video.

Then, you want to drive as many views as possible so you should make sure that the two options are enabled: allow embedding and notify subscribers.

This way people can share your video on their websites, and you can benefit from their traffic to drive views.

And wouldn’t it be silly if your subscribers didn’t know you had a new video? It’s checked on by default but just double-check.

Step 3. Use End Screens to Promote Other Videos

Anyone who has watched your video to its completion is probably very interested in what you have to say. That is the best time of all to catch them.

YouTube developed end screens to keep people’s attention at the end of your video.

20 seconds before the end of your video, and/or for a bit afterward, you can present related or featured videos to your viewers.

To do that, go to your YouTube Studio account and click on Content (the red box with a “play” icon on the left-hand side). This will open your videos. Select the video you want to add an end screen to. The video will open along with data boxes. On the right-hand side, there is an “end screen” box.

The end screen adds extra time to the end of your video where you can do two key things: promote your other videos and get people to subscribe to your channel.

Click on the Add element button.

vlogging - finding and using the end screen

You’ll see a dropdown menu with a few different options. All of them are great for driving traffic.

YouTube provides three options for promoting your other videos and playlists that are pretty great.

how to promote your vlogging content

You can choose to feature your most recently uploaded videos, or you can choose a specific video that you want to promote.

Or you can let YouTube do the work and automatically recommend videos from your channel that would be the most relevant for each viewer.

You could even link out to other people’s videos if you want.

When you add a video, it will display the thumbnail plus the title and the duration of the video:

1 YouTube 7

You can reposition and resize the video.

You can add up to four elements to expose people to as many of your videos as possible.

Step 4. Get People to Subscribe to Your YouTube Channel

If you want to create a successful vlog, you need to increase your subscribers.

Views come and go.

Subscribers are more than people that happened to see your video.

They are people who were so happy with that video that they want to see more. They are anticipating that you will give them something great again.

What’s more, media outlets and brands looking to partner with YouTubers will use subscribers as their key metric when evaluating opportunities.

The most important is adding the subscribe action. When you do you will see your channel’s avatar in a round circle.

You can position this button wherever you want on the screen.

You can also use the end screen we discussed above to increase subscribers.

Don’t forget to add a link to subscribe to your website, email signature, and Instagram bio. It’s not just enough to add the YouTube link. You should tell people something clear like “Subscribe to see more videos.”

Step 6. Go Live

Live video is the new wild west in digital marketing. It represents a lot of opportunities. It’s much easier to be featured on the Live home page than the regular YouTube homepage.

I’ve written all about how you go live on YouTube and why it’s important.

Live also gives you the opportunity to interact directly with people while they watch you.

You can instantaneously respond to people’s questions that come up in the chat. This creates a real-time relationship.

How to Vlog Frequently Asked Questions

How do I start a vlog?

Start by choosing a platform. YouTube, Facebook, Instagram, and many other platforms host videos. Then you’ll want to decide on the content you want to share and start researching your audience.

How much money can I make vlogging?

It varies by industry and how successful you are at reaching your audience. Most channels only pay a few cents per thousand views. However, you can use your vlog to promote other products or services.

Do I need expensive equipement to start a vlog?

No. You can start a vlog with a webcam or even a smartphone. There are also free and affordable editing tools.

How can I use a vlog to market my business?

Vlogging can be part of your overall content marketing strategy or you can use video content to push subscribers to paid products or services. People watch videos to learn and be entertained, so make sure to offer value if you want to use a vlog to market your business.

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How to Vlog Successfully Conclusion

Video blogging is becoming more and more important for content marketing.

And there’s no time like right now to get started in video marketing.

Organize your thoughts, sit down, and create a concept for a video series.

Like all content marketing, your video needs to give the viewer something of value, whether that be informative or educational or entertainment.

Then, make that video with the highest quality that your time and budget allows.

If it’s helpful, read some books about cinematography. I recommend Gustavo Mercado’s The Filmmaker’s Eye. You can skim through to get the basics about things like shot composition.

Finally, whatever you do, don’t forget to get your video in front of people.

You could make the best video the world has ever seen, but that won’t make you a successful YouTuber.

What are your experiences with YouTube and vlogging?