Article URL: https://jobs.lever.co/smarking/f4535cb3-f28c-48a9-bee4-e1719849fd78
Comments URL: https://news.ycombinator.com/item?id=23249170
Points: 1
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Article URL: https://jobs.lever.co/smarking/f4535cb3-f28c-48a9-bee4-e1719849fd78
Comments URL: https://news.ycombinator.com/item?id=23249170
Points: 1
# Comments: 0
Article URL: https://readme.com/careers#head-of-customer-support
Comments URL: https://news.ycombinator.com/item?id=22618234
Points: 1
# Comments: 0
Linking the space with Call Center Customer Support Services
Call facility consumer assistance solutions being an important component in call facility sector mostly purpose to supply the telephone call focuses customers the ideal phone call facility consumer assistance solutions not just for the advantage of the consumers yet for the business. It is not also unusual that the continual extensive of clients that want customer support is the major reason for lots of call facility consumer assistance solutions today.
Call facility client assistance solutions being a device for much price financial savings and also earnings lead the procedures of much phone call facilities in other places in the globe. Call facility client assistance solutions are not just apparent in the real telephone call facility atmosphere yet likewise highly-applied in many website throughout the net. Numerous of those internet websites that use call facility client assistance solutions share the exact same suggestion on why they provided such points, that is to assist its consumers enhance the client retention as well as advancement and also to minimize the expense distribution.
Nowadays, as we went into the ball of extremely valued modern technologies, lots of call facility client assistance solutions not just provided solutions that are just one-to-one document that is simply operator-customer all-natural discussion yet many of those call facility client assistance solutions include also all those that very automated. Along with this, lots of call facility consumer assistance solutions have choices that are useful to both consumers and also the firm, and also those call facility client assistance solutions include variables such as rate of solution, initial phone call resolutions, long range stories, and also personality language distribution.
Each degree of those call facility client assistance solutions has not simply a solitary solution yet several telephone call facility consumer assistance solutions. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing as well as questions entail account upkeep, solution send off, as well as also consumer relationships to give the customers call facility consumer assistance solutions and also payment questions with completely bound representatives.
Several of those internet websites that provide call facility consumer assistance solutions share the very same suggestion on why they used such points, that is to assist its clients boost the consumer retention and also advancement as well as to decrease the expense shipment.
Along with this, numerous call facility consumer assistance solutions have alternatives that are advantageous to both consumers and also the firm, and also those call facility consumer assistance solutions entail variables such as rate of solution, very first phone call resolutions, long range stories, as well as personality language distribution. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing and also queries include account upkeep, solution send off, as well as also consumer relationships to supply the customers call facility consumer assistance solutions and also invoicing questions with entirely adhered representatives.
The post Linking the space with Call Center Customer Support Services appeared first on ROI Credit Builders.
The post Linking the space with Call Center Customer Support Services appeared first on Buy It At A Bargain – Deals And Reviews.
Linking the space with Call Center Customer Support Services
Call facility consumer assistance solutions being an important component in call facility sector mostly purpose to supply the telephone call focuses customers the ideal phone call facility consumer assistance solutions not just for the advantage of the consumers yet for the business. It is not also unusual that the continual extensive of clients that want customer support is the major reason for lots of call facility consumer assistance solutions today.
Call facility client assistance solutions being a device for much price financial savings and also earnings lead the procedures of much phone call facilities in other places in the globe. Call facility client assistance solutions are not just apparent in the real telephone call facility atmosphere yet likewise highly-applied in many website throughout the net. Numerous of those internet websites that use call facility client assistance solutions share the exact same suggestion on why they provided such points, that is to assist its consumers enhance the client retention as well as advancement and also to minimize the expense distribution.
Nowadays, as we went into the ball of extremely valued modern technologies, lots of call facility client assistance solutions not just provided solutions that are just one-to-one document that is simply operator-customer all-natural discussion yet many of those call facility client assistance solutions include also all those that very automated. Along with this, lots of call facility consumer assistance solutions have choices that are useful to both consumers and also the firm, and also those call facility client assistance solutions include variables such as rate of solution, initial phone call resolutions, long range stories, and also personality language distribution.
Each degree of those call facility client assistance solutions has not simply a solitary solution yet several telephone call facility consumer assistance solutions. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing as well as questions entail account upkeep, solution send off, as well as also consumer relationships to give the customers call facility consumer assistance solutions and also payment questions with completely bound representatives.
Several of those internet websites that provide call facility consumer assistance solutions share the very same suggestion on why they used such points, that is to assist its clients boost the consumer retention and also advancement as well as to decrease the expense shipment.
Along with this, numerous call facility consumer assistance solutions have alternatives that are advantageous to both consumers and also the firm, and also those call facility consumer assistance solutions entail variables such as rate of solution, very first phone call resolutions, long range stories, as well as personality language distribution. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing and also queries include account upkeep, solution send off, as well as also consumer relationships to supply the customers call facility consumer assistance solutions and also invoicing questions with entirely adhered representatives.
The post Linking the space with Call Center Customer Support Services appeared first on ROI Credit Builders.
Linking the space with Call Center Customer Support Services
Call facility consumer assistance solutions being an important component in call facility sector mostly purpose to supply the telephone call focuses customers the ideal phone call facility consumer assistance solutions not just for the advantage of the consumers yet for the business. It is not also unusual that the continual extensive of clients that want customer support is the major reason for lots of call facility consumer assistance solutions today.
Call facility client assistance solutions being a device for much price financial savings and also earnings lead the procedures of much phone call facilities in other places in the globe. Call facility client assistance solutions are not just apparent in the real telephone call facility atmosphere yet likewise highly-applied in many website throughout the net. Numerous of those internet websites that use call facility client assistance solutions share the exact same suggestion on why they provided such points, that is to assist its consumers enhance the client retention as well as advancement and also to minimize the expense distribution.
Nowadays, as we went into the ball of extremely valued modern technologies, lots of call facility client assistance solutions not just provided solutions that are just one-to-one document that is simply operator-customer all-natural discussion yet many of those call facility client assistance solutions include also all those that very automated. Along with this, lots of call facility consumer assistance solutions have choices that are useful to both consumers and also the firm, and also those call facility client assistance solutions include variables such as rate of solution, initial phone call resolutions, long range stories, and also personality language distribution.
Each degree of those call facility client assistance solutions has not simply a solitary solution yet several telephone call facility consumer assistance solutions. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing as well as questions entail account upkeep, solution send off, as well as also consumer relationships to give the customers call facility consumer assistance solutions and also payment questions with completely bound representatives.
Several of those internet websites that provide call facility consumer assistance solutions share the very same suggestion on why they used such points, that is to assist its clients boost the consumer retention and also advancement as well as to decrease the expense shipment.
Along with this, numerous call facility consumer assistance solutions have alternatives that are advantageous to both consumers and also the firm, and also those call facility consumer assistance solutions entail variables such as rate of solution, very first phone call resolutions, long range stories, as well as personality language distribution. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing and also queries include account upkeep, solution send off, as well as also consumer relationships to supply the customers call facility consumer assistance solutions and also invoicing questions with entirely adhered representatives.
The post Linking the space with Call Center Customer Support Services appeared first on ROI Credit Builders.
Linking the space with Call Center Customer Support Services
Call facility consumer assistance solutions being an important component in call facility sector mostly purpose to supply the telephone call focuses customers the ideal phone call facility consumer assistance solutions not just for the advantage of the consumers yet for the business. It is not also unusual that the continual extensive of clients that want customer support is the major reason for lots of call facility consumer assistance solutions today.
Call facility client assistance solutions being a device for much price financial savings and also earnings lead the procedures of much phone call facilities in other places in the globe. Call facility client assistance solutions are not just apparent in the real telephone call facility atmosphere yet likewise highly-applied in many website throughout the net. Numerous of those internet websites that use call facility client assistance solutions share the exact same suggestion on why they provided such points, that is to assist its consumers enhance the client retention as well as advancement and also to minimize the expense distribution.
Nowadays, as we went into the ball of extremely valued modern technologies, lots of call facility client assistance solutions not just provided solutions that are just one-to-one document that is simply operator-customer all-natural discussion yet many of those call facility client assistance solutions include also all those that very automated. Along with this, lots of call facility consumer assistance solutions have choices that are useful to both consumers and also the firm, and also those call facility client assistance solutions include variables such as rate of solution, initial phone call resolutions, long range stories, and also personality language distribution.
Each degree of those call facility client assistance solutions has not simply a solitary solution yet several telephone call facility consumer assistance solutions. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing as well as questions entail account upkeep, solution send off, as well as also consumer relationships to give the customers call facility consumer assistance solutions and also payment questions with completely bound representatives.
Several of those internet websites that provide call facility consumer assistance solutions share the very same suggestion on why they used such points, that is to assist its clients boost the consumer retention and also advancement as well as to decrease the expense shipment.
Along with this, numerous call facility consumer assistance solutions have alternatives that are advantageous to both consumers and also the firm, and also those call facility consumer assistance solutions entail variables such as rate of solution, very first phone call resolutions, long range stories, as well as personality language distribution. In certain, the telephone call facility consumer assistance solutions under the client solution, invoicing and also queries include account upkeep, solution send off, as well as also consumer relationships to supply the customers call facility consumer assistance solutions and also invoicing questions with entirely adhered representatives.
The post Linking the space with Call Center Customer Support Services appeared first on ROI Credit Builders.
Article URL: https://www.streak.com/careers/support-specialist
Comments URL: https://news.ycombinator.com/item?id=22561397
Points: 1
# Comments: 0
You’re concerned about the coronavirus. So are we. So, we put together 10 awesome business tips helping you to support remote working even long after COVID-19 becomes a distant memory.
Our research ninjas at Credit Suite put on surgical masks and smuggled out ten amazing business tips for you! Be fierce and score in business with the best tips around the web. You can use them today and see fast results. You can take that to the bank – these are foolproof! Support remote working to keep your employees safe – plus more ways to refresh your business and marketing.
Stop making stupid decisions and start powering up your business. Demolish your business nightmares and start celebrating as your business fulfills its promise.
And these brilliant business tips are all here for free! So, settle in and scoop up these tantalizing goodies before your competition does!
Our first jaw-dropping tip is all about kicking off your content marketing the right way. Inc says the first key point is to own your own content. Oh yes. Oh my God, yes.
What does this mean?
Owning your own content virtually always means your business has a blog and a website. It’s not Wix and it’s not Medium. Content ownership matters because you never know when a platform will implode. Remember: people used to think MySpace would be around forever.
Heh, not so much now, eh?
Here’s another tip we really liked.
What does Credit Suite write about? Well, we don’t write about business in the generic sense. Rather, we write about business credit. And there are some natural offshoots to that. That includes these Friday blog posts about marketing. It also includes what it takes to start a business, and how to fund yours.
But we don’t write about just anything when it comes to business. So, don’t expect to get advice about working with foreign exporters here. But that’s okay. There are plenty of other places to find such information.
The bottom line is you don’t have to be all things to all people. For that way lies madness. Get good at your niche!
The next awesome tip is about marketing for a startup when your budget is, shall we say, less than grand. Young Upstarts notes the old school business card is still a fantastic way to market yourself.
It also has the benefit of being something tangible. Even with fewer gatherings (thanks a heap, COVID-19), there’s nothing stopping you from slipping a business card into an envelope with something you’re mailing anyway. That could be advertising materials or even invoices.
Here’s another idea we loved.
Have you ever seen one of these on a receptionist’s desk? It’s one of those things where you toss your business card (there’s another use for ‘em) into the bowl or bucket. You’re entered into a contest for … something.
Of course, only one person (or only a few people) wins. What happens to all those other business cards?
If you said they’re added to a marketing mailing list, then give yourself a gold star. And if they’re just tossed, then what a wasted opportunity!
So, collect the cards. And for the folks who don’t win? How about telling them they’re entered into a second chance drawing or future drawings? Give to get, as we say.
Mailing lists filled with warm prospects are worth more than their weight in gold. The good old fishbowl is an easy way to build one, for nearly no cost.
If you are as passionate about succeeding in business as we are, please help us spread the word about how to take the plunge and save time and money – and your sanity! Support remote working for more than safety and health – it’s great for productivity, too. Plus, nine more fantastic tips!
Our following life-changing tip concerns writing an elevator pitch. Business Knowhow lays it all out for us. This is a skill you can use elsewhere in life, by the way.
Maybe the best part of this article is the emphasis on personal connections and tailoring. We believe in value in every transaction here at Credit Suite. And you should, too! Your audience certainly does.
It all starts with understanding what they’re looking for. So, let’s go with a fer-instance.
Let’s say you sell perfume. A retailer is wondering whether it’s worthwhile to set aside some of their valuable shelf space for your product. An end user is wondering what your product smells like. And they may be wondering if you ever test on animals. And a distributor may be concerned with how well your product is packaged to prevent breakage, and where your manufacturing center or warehouse is.
Telling your end user or a retailer that your product is made in Milwaukee is going to get you tuned out right quick. And telling a distributor that your product smells like lavender and mint doesn’t matter to them unless your packaging fails. Or there’s a spill on the highway.
Elevator pitches (often in writing) are an integral part of the author experience. In a few moments, I have to convince a publisher that they want to read all 100,000+ words of a science fiction story showcasing the struggles in a society composed of humans, smart robots, and aliens.
This has led me to understanding better about what a publisher (or agent) wants. They want something that sells. That’s their bottom line. So, while they want to know if my book will be a page turner, they’re also wondering what the ultimate readership could be. This helps them figure out how to market it. So, if I tell them it’s a cross between Alien Nation and I, Robot, then they’ve got a much better idea of who might want to read the novel.
This is different from how the story might be pitched to readers. That’s the blurb (you know, the piece on the back cover of a book or in the description section on Amazon). For a reader, I might draw an analogy to current attitudes toward immigration and technology.
You may have a service and not a product. And if you have a product, it’s probably not a book. So, your specifics will differ. But this is yet another area where tailoring will serve you well.
So, for our next sensational tip, we looked at creating converting blog posts. Opt in Monster says that breaking up texts makes it more compelling.
That’s kind of why we do it in these posts!
But there’s more than that, when it comes to writing a blog post to help with conversions. We’ll just concentrate on one of the tips in this article.
The best things about bullet points are:
This tip is so cool, and it works! G2 tells us all about creating ‘digestible’ content.
Did you know the current attention span is something like eight seconds?
That’s less time than it just took me to read the first part of our tip #8 (right before the ‘An Example’ subheading). And I know what it says! The first time you read it, it probably took more like eight seconds to read the first one or two paragraphs.
Yeah, it’s like that. Whoa.
The article focuses on some great forms of short content and how to get them going. We highly recommend reading the article in its entirety. So, let’s talk about one type of nugget-sized content.
We create business credit videos here. Lots and lots of videos. Some are short, and some are longer. The beauty of video isn’t just that you can get a lot across in a shorter amount of time. It’s also possible to multitask when it’s on. You’re busy. I’m busy. All God’s children are busy.
So, make it easier for your unbelievably busy audience to connection with you and give them short, sweet content mixed in with the deeper dives.
Grab this mind-blowing tip while it’s hot!
And you can help people, too, which is awesome. You can do so when you support remote working.
Effortless HR says when you support remote working, you allow for more employee flexibility. Because the challenge is less to attract top talent these days (although that’s still vital) – it’s keeping them. And keeping them happy.
Of course, this setup reduces operational expenses. Imagine having to only rent enough office space for 15 workers, rather than 30. And if you offer a commuting benefit, you’re only paying for gas or train or bus tickets for 15 people (or whatever the figure is). After all, it makes sense. Letting people work from home means you don’t need to pay someone to commute from their bedroom or kitchen to their spare room or couch or the like.
Let’s concentrate on one terrific benefit when you support remote working.
That is, when you support remote working, you’re allowing people to work who couldn’t before. The parent with the small child. The caregiver for an elderly parent. And, yes, the person who’s disabled, either temporarily or permanently.
Your employee could be in a wheelchair, and it wouldn’t make any difference versus other employees who aren’t. They could have a child who needs attention. But so long as they get their work done, then things should be golden.
Personally, I love working from home. And I am just about at a point where I wouldn’t even consider a company if they didn’t offer it (don’t worry; I’m not looking to jump ship). But yeah, it means that much to me.
If you are as passionate about succeeding in business as we are, please help us spread the word about how to take the plunge and save time and money – and your sanity! Support remote working for more than safety and health – it’s great for productivity, too. Plus, nine more fantastic tips!
So, check out this spectacular tip, all about giving your office a productivity makeover. After all, even as you support remote working, you may still have folks who’ve got to be the office. Under 30 CEO notes that your environment can have a serious effect on your productivity. One of their tips really surprised us.
You may be used to working amidst a lot of papers you’re not working on right now.
Guilty as charged.
Don’t.
And here’s why.
Clutter can actually make you more creative. How? It has to do with being able to make unique and new connections. But that tanks your productivity. Once you’ve got the creative stuff going on, it’s time to buckle down and execute on your ideas.
So, maybe take out those papers and the like, whatever helps you get creative, to start. But then put them away when it’s time to get in gear and get things done.
So, it’s not your imagination: this winning tip can help you scale your efforts. Startup Professionals tells us your first job is to get traction. Of course, you should – otherwise, you won’t have a business!
But once you’ve gotten going, things are going to have to change. This is a part of the natural progression of startup ventures. Things need to slow down and pivot after a while.
Let’s concentrate on two separate tips.
Can you get a volume discount? Or maybe a few percent off if you pay early? If you can do it, then go for little helpers like this. Get used to looking for the bargains out there. And get used to finding ways to defer payments. Hey, starting business credit is one great way to do that.
That’s one of the reasons why we here think it’s so awesome.
Just adding sales to someone’s job title shouldn’t be necessary to get them to help with sales. This doesn’t mean everyone is hard selling and cold calling, etc. Rather, it means your employees are company advocates. This can even get into them telling their friends they like working for you (assuming they do, of course). More easily and cheaply attracting great talent is a terrific way to save money.
By the way, the article says to do this and we agree – reward people who help with this! Being a wonderful place to work is a pretty surefire way to convince your employees to tell your pals they, you know, actually like working for you.
Well, of course they are.
Our second to last unbeatable tip can give you a new perspective on improving the job candidate experience. Indeed reveals all about treating your future employees better.
It’s hard to hire these days. So, why make it harder for yourself?
I’ve been through a ton of job interviews and the hiring process varies wildly from place to place. This tip really resonated.
At a certain point, a job candidate will think you’re ghosting them if you don’t follow up soon. At the absolute minimum, please let people know if they’re still in the running. And if they aren’t, then cut them loose.
We saved the best for last. For our favorite remarkable tip, we focused on how industry disruptors can improve customer satisfaction and process excellence. Entrepreneur says these are not mutually exclusive goals. We recommend reading the article in its entirety, so instead we’ll focus on one particular point.
YouTube is a disruptor. So’s Google. You honestly think they don’t have any processes in place? Of course, they do! Those are processes for everything from hiring to deciding on the color the walls in their offices.
Processes help with workflow. They save time and, by extension, money. The gist of it is – if it’s already been decided, then that’s one less thing to do. So, your business can be Disruption City. Just, stop reinventing the wheel all the time.
So, which one of our brilliant business tips was your favorite? And which one will you be implementing now?
If you are as passionate about succeeding in business as we are, please help us spread the word about how to take the plunge and save time and money – and your sanity! Support remote working for more than safety and health – it’s great for productivity, too. Plus, nine more fantastic tips!
The post Support Remote Working and More –10 Brilliant Business Tips of the Week appeared first on Credit Suite.
Article URL: https://www.streak.com/careers/support-specialist Comments URL: https://news.ycombinator.com/item?id=22561397 Points: 1 # Comments: 0
Are you supporting work place mental health at your business? We show you how to make your workplace friendlier for mental health. Plus, nine more awesome tips to close the deals while treating your employees right.
Our research ninjas at Credit Suite smuggled out ten amazing business tips for you! Be fierce and score in business with the best tips around the web. You can use them today and see fast results. You can take that to the bank – these are foolproof! Starting better supporting work place mental health for your employees and more.
Stop making stupid decisions and start powering up your business. Demolish your business nightmares and start celebrating as your business fulfills its promise.
And these brilliant business tips are all here for free! So, settle in and scoop up these tantalizing goodies before your competition does!
Our first jaw-dropping tip is all about building an authentic Instagram audience. Entrepreneur says your aim should be to create a community, and not just a bunch of followers. But the tip we loved was the first one – and it leads directly into the one about a community.
Now, the truth is, you can do this on Twitter and Facebook as well. Although, note that on Facebook there’s less of a culture of using hashtags on posts, replies, notes, etc. People use hashtags to cull the tsunami of information they get every day on social media. It’s easier to read enough content to fill, say, an hour, versus 24 hours. Heck, it’s not possible to keep up with everything anyway.
This takes advantage of a truth for everyone. We all curate our social media feeds, or we let algorithms do that work for us. Because none of see everything. It’s physically impossible.
This means your ideal audience is doing so as well. The posts they click on and react to are fueling the algorithm. They’re essentially telling the algorithm what interests them. So, let’s say you have a dry cleaning establishment. People might not be taking about it too much on Instagram. But for those who are, they’re probably using hashtags like #drycleaning and #drycleaner. They may even be using hashtags like #laundry and #delicatefabric or #lookinggood.
As you find these people, engage with them. This means commenting on photos and maybe sending a personal message. But be mindful of the fact that not everyone likes personal messages. And, you probably shouldn’t lead with one. ‘Cause that’s just creepy.
The next awesome tip is about how to use soft selling in your sales efforts. Mail Shake notes that soft selling doesn’t mean passive selling. You are still trying to sell, after all.
We have been beating this drum for quite a while, and so have many of the articles we’ve been reading lately. Because of technology, personalization is possible on a grander scale than ever before.
As a result, we loved their comparison between hard and soft selling. For hard sales, you get the prospect’s contact information. But there’s no specifics on that. Whereas for soft sales, it comes from personal contact, such as networking, social media engagement, or inbound marketing.
We are all on the lookout for scams. What sounds more like a scam to you? Is it someone calling you out of the blue with a sales offer, or someone you know, at least a little, making that same offer?
In the next tip, we’ll cover building trust.
If you are as passionate about succeeding in business as we are, please help us spread the word about how to take the plunge and save time and money – and your sanity! Support work place mental health and treat your employees and customers right – plus nine other great tips this week.
Our following life-changing tip concerns building trust in extant relationships. LinkedIn lays it all out for us. Of course, we are talking about this in the context of sales. But this could work for your not-so-commercial relationships, too.
Don’t believe us? Then try this tip on for size.
Essentially, as in life, don’t take people for granted!
Kind of a good idea no matter what, eh?
Checking in on existing customers is a great way to build trust and to set the stage for, perhaps, renewals or even upsells. And, let’s face it, you’ve spent a ton of time courting a prospect and converting them to a customer. Abandoning them once the check is cashed is the very antithesis of that.
And how should your customers feel if the only times you contact them are when it comes to getting your hands on some more of their cold, hard cash?
How would you feel?
For our next sensational tip, we looked at avoiding errors in your first meeting with investors. Startup Professionals says that there are eight errors which you should be doing your best to avoid.
Actually, this is good advice for any sort of an elevator pitch, such as when you’re bucking for a new job. We encourage you to read the article and see for yourself. Hence, we’ll concentrate on one tip.
Did you know that the attention span for elevator pitches is just 30 – 60 seconds? And that means about 150 – 250 words.
Any more than that, and you’re just overloading your potential investor. This means two things are in order. One, practice, practice, practice so you don’t lose words to um, uh, and er. And two, consult a thesaurus and find better, more descriptive words if you need them. This doesn’t mean $100 words. Rather, it means being succinct, so long as you can be understood.
That means instead of saying “our product is between blue and green”, you say, “our product is teal”. It’s not just faster and more succinct. It’s also more confident-sounding.
https://creditsuite.wistia.com/medias/94z8msbn94
This tip is so cool, and it works! The SBA tells us all about productivity software to empower your employees. That’s a great way to support work place mental health, eh?
Our favorite tip had to do with showing big goals to your entire team. We loved that because it gathers all of the trees into a forest. That means it’s time for a true story.
Way back when – as in, the 90s – your intrepid blog writer worked as a data analyst for the Legal Department of a large insurance company. This company routinely spent millions of dollars every year on outside counsel. Their list of law firms topped 3,000 firms.
And so, I was asked to do two things – figure out if a firm is being paid fairly and determine if we can let a firm go and get another to pick up the slack.
This meant gathering a ton of supporting information from local offices. It also meant putting together a system for deciding ‘fairness’. Now, this is before much of the internet (we didn’t have access, anyway) existed, so there was no looking up salaries online.
With no information on the big picture, I never learned just how much money the company saved because they ended up with a workable system to decide how much to pay their outside counsel. With no information on the overarching reason for my task, I felt purposeless.
And, you guessed it, I finished the project and left shortly thereafter.
Employees want to have a sense of purpose. Showing them what their work is leading to can do that.
Grab this mind-blowing tip while it’s hot!
Support work place mental health – it’s the right thing to do.
Entrepreneurs’ Organization says work place mental health is not a subject everyone is comfortable with. But they should be.
Now, keep in mind that the article does not suggest that managers or entrepreneurs need to become therapists. In fact, one of their tips is to bring in a work place mental health counselor. This can be someone accessed remotely.
But here’s the tip we really liked and think should be explored in some depth.
This is not necessarily to be able to tell if someone has a mental health issue. It’s more to train your management to be more sensitive to the employees who report to them. This means praising people publicly when they do well. And it also means kindly addressing problems early, and in private.
If your employees feel comfortable talking to you about their work performance, then they just might feel comfortable talking to you about their work place mental health. And if you are a sensitive manager who pays attention to your employees, then you may notice when they are feeling off.
We would be remiss if we didn’t touch upon this. And it wasn’t covered in the article, but it’s still vital. There are a number of memes flying around which claim that depression in particular is just an instance of temporary sadness or even inattention. As if counting your blessings could cure a serotonin imbalance!
So, keep in mind that an employee suffering from depression might not, to you, look ill. They may be holding it together as well as they can during business hours. But then at home, it all comes out.
And, the corollary to this is also true. An employee who’s down – particularly if there’s a readily identifiable cause – isn’t necessarily a person with mental health issues. That doesn’t mean you can’t offer counseling services, of course. Divorce, death, miscarriage, estrangement from family – these can all make people feel bad, of course.
Supporting workplace mental health means accounting for that, too.
In short, be kind, for everyone you know is fighting a battle you know nothing about.
If you are as passionate about succeeding in business as we are, please help us spread the word about how to take the plunge and save time and money – and your sanity! Support work place mental health and treat your employees and customers right – plus nine other great tips this week.
Check out this spectacular tip, all about how to successfully introduce yourself over email. HubSpot notes that there’s an actual formula to writing an email to someone you don’t know – at all.
This is an excellent article, and we strongly encourage you to read it through to the end. It truly is that good.
So, instead we’re going to concentrate on one of their steps.
How many times have you received an unsolicited email that started with – my name is ___? Or it started with – I’m writing to you because ___. You may have sent emails like that. Your intrepid blog writer sure has (oops, sorry).
But it’s an email. The sender’s name is already on there. And it isn’t, then the sender can add their name in their signature line, and they should.
Rather, try opening with a line like – I see that you won the __ prize recently. Or, I just saw your post about __ on ___. Here’s another: I’ve never learned so much from one piece of content.
Then, segue into why you’re writing – and it should be related to your opener. By definition, that means it needs to be related to the recipient. Here’s an idea:
I’ve never learned so much from one piece of content. To that end, I would love to get your quote for a similar article I’m writing.
By the way, this approach could work for anything from sending a resume to contacting someone’s dating profile…
It’s not your imagination: this winning tip can help you create a vision board. Score tells us that vision boards are a way to see where you want your life to go. And that can be for either your personal or professional life.
This article concentrates more on vision boards for a personal life. But there’s no reason why it can’t be adapted for professional use.
For a personal vision board, it might be representations of a place you’d like to live or visit. Or it may be images of fitness or other goals. For professional goals, it could be visuals of success – for you or the business.
What does this spell, in terms of images? It could be a corner office or a picture of a second location. Or it could be an image of a lot of employees.
What are your business’s goals? If you own a trucking company, maybe you want to be the premier provider in Utah. Or maybe you want to hire more drivers or get more trucks. It could be that you have a company you’d like to snag as a client.
Having a visual representation of success can be inspiring to a lot of people. Why not decorate your workplace with a vision board? Talk about supporting workplace mental health, too. Because when you take others’ ideas into consideration, then they can feel a lot less isolated. That might make a difference for someone.
Our second to last unbeatable tip can give you a new perspective on making sure you meet 401(k) standards in your business. Effortless HR reveals all about this essential part of benefits handling.
Our fave tip was about having what is essentially a form of insurance. It’s actually an ERISA fidelity bond. The bond has to be equal to the lesser of $500,000 or 10% of the total investment accounts that you hold. This insurance bond protects your business if errors are found in your management of the 401(k) plan.
Did you know you needed that in order to offer a 401(k) to your employees?
We saved the best for last. For our favorite remarkable tip, we focused on improving time management. Under 30 CEO says better managing your time means you’re that much more likely to achieve your goals.
We’ve seen some of these tips before, to spend your leisure time on leisure, and to stop multitasking. Another tip we’ve already seen is to leverage your commute for minor work tasks (which is technically multitasking).
And while this tip is also something we’ve seen before; we’d like to showcase it anyway because we think everyone should do.
Quartz says the average smartphone user gets 63.5 notifications per day. We think this figure is grossly understated.
Of course, this isn’t the only source of distractions out there. But it’s one over which we all have some control. Do you honestly need to know every time someone has commented on a topic you answered in a forum? Or can you wait for a daily digest? Maybe you can skip the notification 100% and just visit that forum whenever you feel like it.
Yes, we all want to know when our appointments are. And we need to know if family are ill or otherwise need us. But do we really need to immediately know how many people liked a tweet?
Go into your apps and any sites you visit, and fiddle with the notification settings. See what works for you. You’ll probably find you don’t need to know everything, all the time, ASAP.
Take back your life.
So, which one of our brilliant business tips was your favorite? And which one will you be implementing now?
If you are as passionate about succeeding in business as we are, please help us spread the word about how to take the plunge and save time and money – and your sanity! Support work place mental health and treat your employees and customers right – plus nine other great tips this week.
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